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N9 Skype Problem

Advisor
jonathandtcox
Posts: 13
Accepted Solution

N9 Skype Problem

Hi All,

 

Taken the plunge and ditched my iPhone for a N9 and loving th experince after a few days getting used to it.  I have a niggling problem with Skype though that I wonder if the community can help with.

 

I click on accounts/add accounts and choose Skype.  Type in my login credentials (and yes I have checked they are right by logging in and out of my desktop/Mac Skype client) and all seems OK.

 

When I click on availability, I seem my Skype avatar, so I know an initial connection has been made, but it refuses to go online.  The little icon to the top right of the avatar flashes for a short while between the offlien symbol (grey box witha bar through it) and whatever status I choose, such as online or away, then I get a mesage underneath the Offline status simply saying "Network error".

 

If I go into the Skype account details, all the boxes are greyed out and when I go to the Skype application, there are no contacts showing.

 

I've tried deleting the account and starting again and even going to a hard reset and then starting with the Skype account before anything else, just to see if any of the Ovi apps I have may have impacted, but no joy.

 

Being from the UK, I got my phone from Expansys and I believe it is a Swiss model.  I am running on O2 and the firmware is PR1.1.1 (22.2011.44-2_PR_006)

 

Any help gratefully appreciated.

 

Thanks 

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Counsellor
Layer8
Posts: 37

Re: N9 Skype Problem

I don't have this problem, but I'm on PR1.1, Australian model. Are you trying this while connected to Wi-Fi or 3G? If the latter, could it be that O2 is blocking Skype?
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Advisor
jonathandtcox
Posts: 13

Re: N9 Skype Problem

Just in case anyone else has been having this problem.  It turns out that my solution was to change the password on my desktop Skype for teh account and then log in with a new password on the N9.  Logical? NO, but I now have Skype working :smileyhappy:

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New Member
octavmandru
Posts: 3

Re: N9 Skype Problem

I had a similar issue, I changed the password but still no work. I restarted the phone and taaa-daaa: it works. So, it's a software bug.
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Registered Member
Sander01
Posts: 1

Re: N9 Skype Problem

[ Edited ]

For me, the solution as described by jonathandtcox/octavmandru works too.

 

I also had to reboot before it started working again

 

 

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