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Problem with new phone - Nokia Care not available

Registered Member
Posts: 1

Problem with new phone - Nokia Care not available

I have a 2 week old N85 which, once switched on won't do anything, it just freezes.  It won't receive calls, it doesn't even show that someone is ringing you.  Nothing works.  The screen just stays lit up and no matter what you press nothing hapens.

 

Can anyone access the list of Nokia Care points?  I've tried it in Firefox and it just says 'loading store types' and goes no further. In IE I can choose Essex, but then the screen goes whiter & I'm left waiting.

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Mobile Sensei
grschinon
Posts: 9,568

Re: Problem with new phone - Nokia Care not available

I managed no problem using firefox. Are you sure there isn't a problem with your internet connection?

There are NCPs in the following locations:

Carphone Warehouse
7 Howard Way, The Oaks Retail Park
Harlow, CM20 2AB
Tel: 08707 204071
Fax: 01279 442287

Carphone Warehouse
Unit 17 The Brewery
Romford (The Brewery), RM1 1AU
Tel: 08701 682 349

Carphone Warehouse
Unit 2 Great Oaks Retail Park
Broadmayne Road
Basildon (Great Oaks), SS14 1GB
Tel: 08701 682 156

Ideal Fones ltd.
70 High Street
Maldon, CM9 5ET
Tel: 01621 840830
Fax: 01621 840900

Essex Cellular Telephones Ltd
3rd Floor, Harveys, 193-207 High Road
Ilford, IG1 1LZ
Tel: 0208 553 0000
Fax: 0208 586 1700

Essex Cellular Telephones Ltd
16 High Street, Barkingside
Ilford, IG6 2DF
Tel: 0208 550 1113
Fax: 0208 550 7994

The Fone Clinic
18 Parkside Centre, Potters Way
Southend on Sea, SS2 5SJ
Tel: 0871 222 4250
Fax: 01702 461104
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Professor
Posts: 361

Re: Problem with new phone - Nokia Care not available

Before you take it to Nokia, perhaps you should go back to your dealer. I'm not sure what the law is in England, but here in Australia if the handset is less than 30 days old and is faulty, the dealer has to replace it with a brand new handset (I'm pretty sure anyway!).
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Registered Member
rajesh2309644
Posts: 1

Re: Problem with new phone - Nokia Care not available

sir,i have N2700c handset .after downloading any software a lock key is attached to software icon.why?
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