[umutemre]

hi , i have nokia 5800 XM Blue and when i lock the keypads, and turn it on i get problem. the display screen f*ked.

screen :

please help me ! i m going to creazy !

vesion : V 21.0.0.025

Location : Turkey

[umutemre]

this is screen capture :

http://img27.imageshack.us/img27/7048/asddwg.jpg

[radical24]

you get lines on the screen. that looks like a possible harware issue. contact your nokia care point and have them look at it. i would advocate for changing the lcd. 

[umutemre]

but if i dont lock keypads, it dont give error ?

[radical24]

did you try updating to the most recent firmware for your phone? 

you can try via FOTA - firmware over air right off your phone or via NSU nokia software updater ?

also you might want to visit www.dailymobile.se  and use the search function there to find an article about it. i think i recall some other users having similar issues. 

[umutemre]

can u explain easly ? im living in turkey. can u explain step by step ?

what must i do ?