[laurat]

I was trying to set up a password on my phone and when i restarted it the menu popped up saying enter PUK code and so i enterd that and then it said "enter new PIN code" so i put that in and then it said"verify new PIN code" so i put that same PIN number in and it said code error and went back to the first screen. I have tried redoing this but it always ends the same way. help!

[coolbelief]

"the menu popped up saying enter PUK code and so i enterd that"
entered what "Phone lock code"?

[sockatume]

The PUK code is used to unblock a SIM when you've used the wrong PIN code three times. It's something that's given to you with your SIM card in case you make a mistake and the network can look it up at request.

Have you tried using a PIN that's different from any of your previous PINs?

[coolbelief]

"I was trying to set up a password on my phone"

Trying to do so; you turned on "PIN Code Request" and when phone restarted, it asked for PIN Code, And you entered Phone Lock Code, m i right?

As mentioned sockatume if u entered wrong PIN code three times, it got Blocked, then phone was asking for PUK."Personal Unlocking Key" (Which has nothing to do with Phone Lock Code)
Now contact your operator and ask for ur PUK code.

[Charlie1951]

   The morning I was to leave for mil training, my new K9 "neutralized" the alarm on my old Nokia (I had knocked if off onto the floor during the night.   The beeping/flashing thing on the floor must have appeared to her as a threat to me.)   I stopped at a wally-world and got a 2320 and popped my SIM into it... got a PUK error.   Several phone calls on my buddy's phone to AT&T resulted in "you must bring it in to one of our company stores".  ( I had to scarf up a civilian vehicle and drive to BFE to find a store)    Neither of the ATT employees ever heard of a PUK code.   Finally, after almost an hour (I wasn't leaving until my phone worked!) the one gal put my SIM in her Blackberry and popped in my 10 digit phone number.   Success!

   So, the short answer to your question is PUK = your 10 digit phone number.

Good luck!