[hackekrim]

Hi,

So my Dad has a N8-00, he has recently complained to me that the volume during a phone call is impossible to hear.

Until this afternoon I had not been able to experience this myself on his phone and I can say the volume is IMPOSSIBLE!!

The only way to hear someone is to put speaker phone on, which makes me think it might be the in call speaker????

I have tried turning the volume up during a phone call no change, I have factory reset the phone and again no difference.

His phone does go through some tough times, as he deals around dust and other things that may have gotten into the phone. Now I have no problem disassembling his phone, and buying a new part I'm just looking for some help into what part I may need to get. I have found a website that shows the disassembly. Unless someone thinks it is a software problem, but I believe it is hardware.

Thanks for having a look at my problem.

[aspergerguy]

@hackekrim

Unfortunately we are not allowed to publish schematics or discuss disassembly of devices upon this manufacturer's sponsored forum. As you have reset device the only other thing would be to try re-installing existing device software using Nokia Suite to exclude any possible software corruption which would implicate a hardware issue.