[cakik]

Same problem here.Poludeo sam!

[cakik]

I sent it to the service. Wait for it justified if they are able to do so. The phone definitely has a hardware problem. Nokia has put in bad LCD screen, and who knows what else in the Nokia 5800th I am terribly angry with.

[saiganesh]

i brought nokia 5800 from my friend from uae

now iam presently living in india can i claim it for a warrrenty in india 

i still have 10 months warrenty left for the piece 

in starting i used to get this problem once for a day ,,but now it became worst 

even when i switch the phone on i get these vertical lines 

it came when i was  using with old frimware and even after when i updated my new frimware(30.XXX)  (rm 356  )

[filchi756]

Im having the same problem with the LCD ,have to wait 2 to 3 weeks to be fixed.

[StrykerM1126]

Oh！I am a user from China, the same here ! vertical lines on the LCD...how can i repair it?

[moha1984]

I have the same freakin problem,,and have question for the people who send it to get fix, did the phone really get fixed? and how long it took to get fixed? please respond

[moha1984]

and also for whoever fixed his phone, do u still have ur phone book and msgs and ur stuff in the phone after it came back to u? or they got deleted from the phone?

thanks for helping me out

[capareshrawal]

i am also facing the lcd display problem.

[redg]

i found this solution to my 5800 lcd problem, from our philippine country men who are technician. http://www.tapgsm.com.ph/showthread.php?t=96105

Proudly Pinoy!

[redg]

oppsss sorry its a filipino language, it means permanently placing a small magnet from small speaker, reposition the magnet if it doesn't work...

[maxnking]

hi bro, i have the same problem since weeks ago and I have been trying some solutions such as putting plain backgroud but it still comes back with the same problem. I went through the link u provided above( the filipino version. basically i dont understand this language. I just translated it via google language tool ) but i dont understand. May you pls explain further?

this could be a perfect phone if i could be able to solve this problem.

thank you.

Max

[nibir78]

Hi All,

Same problem faced. Solved yesterday after upgraded Software to V 50.0.005.

I’d started to feel the same pain from last January. By February 2010 I went to Nokia service center and they told Hardware prob… my warrenty was over and they asked 7,000 BDT (100$) for fixing. I felt a shock and refused to go for servicing. Started to search for the isue and reached this site.One forum (http://nokia5800.net/have-you-experienced-the-nokia-5800-snowy-screen-problem/) mentioned White Marbel theme fixed his issue. I installed and found… yes it works. Thanks to the post by “Iverson0823″ there, couldn't survive till this without duming the set or spending 100$. That make me think this should be software issue.

Last night found new software release  and installed. After that about 12 hours gone .. not faced the issue yet. Thanks for your postings and suggestions. -Amin

[mahaesh]

UPDATE YOUR PHONE THEN YOUR PROBLEM WILL BE SOLVED. TYPE *#0000# select OPTIONS from it. and it will prompt you for download click YES. the downloading may take some time. after the download, give install updates. During the update you cannot do anything after it has been updated. your phone will be normal again. data charges may apply for downloading.

[layeeq4u]

This is not Hardware Problem, this is the problem of Firmware.. Just update your Firmware version. Thats all....... u have done!...

Comments please if you solve the problem.

[5800ej]

I have the same lcd display problem. So far it only occurs in the mornings when it is cold. Ok after it has been in my pocket for a few minutes to warm up. It is clear it is a hardware problem. I am past the 1 year warranty. I called the Melbourne care centre to find out:-

 - if they were aware of this problem.

 - how long it would take to fix.

 - approximate cost.

The call centre person had no idea about the problem. Had no idea how long it would take to fix or if the parts were on hand or not. Had no idea of the approximate cost, but a $35 assessment fee would find the problem. I advised the problem was already known. The person offered to log a job so i could drop it in (the only way to get a replacement borrow phone - IF any were available!)

The problem is that I live 3 hours from the care centre and I need to have an idea of how long I may be without this phone. I love this phone. I recommended it to quite a few people that have bought one.  (Right now the iPhone 4 is looking good.) It is amazing that such a good phone maker is so brilliant at annoying it's loyal customers.  This was about my 6th Nokia purchase. Maybe the last?

I am also amazed that Nokia ask for all the feedback in the world, but never have I ever found it possible to contact a real live person that can communicate. You can waste all your time responding to automated feedback requests. But why? 

[5800ej]

I have the same LCD display problem. So far it only occurs in the mornings when it is cold. Ok after it has been in my pocket for a few minutes to warm up. It is clear it is a hardware problem. I am past the 1 year warranty. I called the Melbourne care centre to find out:-

 - if they were aware of this problem.

 - how long it would take to fix.

 - approximate cost.

The call centre person had no idea about the problem. Had no idea how long it would take to fix or if the parts were on hand or not. Had no idea of the approximate cost, but a $35 assessment fee would find the problem. I advised the problem was already known. The person offered to log a job so I could drop it in (the only way to get a replacement borrow phone - IF any were available!)

The problem is that I live 3 hours from the care centre and I need to have an idea of how long I may be without this phone. I love this phone. I recommended it to quite a few people that have bought one.  (Right now the iPhone 4 is looking good.) It is amazing that such a good phone maker is so brilliant at annoying it's loyal customers.  This was about my 6th Nokia purchase. Maybe the last?

I am also amazed that Nokia ask for all the feedback in the world, but never have I ever found it possible to contact a real live person that can communicate. You can waste all your time responding to automated feedback requests. But why? 

[ravih]

The most popular screen probelm in a Nokia 5800 xm was the screen garbage or snowy screen whenever the phone locked or unlocked.

This error appeared to vanish if you started a heavy app like a game (Global race).

While the Nokia PC Ovi Suite 2.2.0.245 did not detect that the system firmware upgrade, the command on the phone (*#0000#) detected the new version and downloaded using inbuilt wifi and home wifi connection.

The update solved the problem and I am now a proud Nokia user once again.

A proactive method to reach out to 5800xm users to inform of the update would have helped Nokia.

[ravih]

SOLVED using firmware update v.50.0.005.

This procedure is easy and end user doable. Does not take to service centre or open the phone yourself.

While the Nokia PC Ovi Suite 2.2.0.245 did not detect that the system firmware upgrade, the command on the phone (*#0000#) detected the new version and downloaded using inbuilt wifi and home wifi connection.

The update solved the problem and I am now a proud Nokia user once again.

A proactive method to reach out to 5800xm users to inform of the update would have helped Nokia.

[vtypal]

With the latest firmware (52.0.007) and the problem still persists.

A temporary solution is pressing the camera button, and slide twice the lock button (lock unlock).

This is not a screen issue, but it seems to be related with the light sensor of the device.

A few criticism: I love nokia and i'm suggesting the following in order to avoid milions of 5800's users to hate the company :

i - Notify officially about the cause of the issue

ii - Repair at no cost all affected devices (also these out of garancy)

iii - Nokia should turn to target again to quality values (like my immortal nokia 6600)