[Rohit_Agrawal]

Hi,

   i am using Nokia e63 for more than 2 years now....

lately i started to notice that my phone's internal memory gets full without saving anything on phone.... even for softwares and such.... i install them on my card only...

i used MGuard from the netqin software to check it and found out that a folder named "Private" is eating up a hell lot of space and i cant delete its contents using this software. also this folder is not visible normally....

i contacted Nokia India... and got rubbish replies like... connect ur phone to PC and delete the folder... remove the Mguard software as its a 3rd party software... etc... even when i gave them details that its a system folder most probably...

can anyone tell me a way to free up that space on my phone?

i have really fed up going to nokia care for formatting my device every month as the warranty is over and i need to pay every time.

I tried to restore factory settings as well.. but there is another problem... if i use the factory reset.. the nokia store app on my cell stops working... maybe coz the app in the firmware update came with older version and to use it.. iupgraded it... not sure... can anyone help me with it plz?

Thanks and Regards

Rohit Agrawal

+91 94300 ROHIT

[petrib]

If you uninstall applications, the application-specific subfolder under /private will be removed (freed up).

If you wish to clean up the /private in one go (without uninstalling applications individually), then reformatting the phone is the way to accomplish that. Then you need to reinstall those apps that you still wish to use.

From a memory card, you can clean up /private by connecting to a PC using USB mass storage mode, and then enabling viewing of hidden folders. Note that if you just delete the /private from the memory card, some applications that also put data in the phone memory and their corresponding /private directory, will leave the stuff in phone memory, as the applications, in effect, were not properly uninstalled, if you just delete their private folders. The apps will also consume space in /system where the actual application executables are stored.

So, uninstall them properly, or reformat and reinstall only the apps you need.

If you reformat, then remember to back up any data you wish to save (contacts, photos, messages, etc.).