[andysatr2403]

can somebody tell me why this new (2 MONTHS!!!) nokia 5230 got a blank screen  everytime i unlocking the phone ? i have to lock/unlocking several time until the screen shown what it's should appears. any solution ? (and imean it, it doesnt show a thing, not even white screen !!!)

[hoomy]

Hey, I have the same exact problem.  Brand new 5230 and the screen is completely blank!  I can receive calls but cannot see a thing on the screen so I can not make calls. Very frustrating! Any one have any solutions?

[ritacp]

Hi I'm getting a very similar problem, downloaded new ovi store 1.07  as prompted, showed it had downloaded but the screen is blank, if i close it and go to ovi it tells me to download again. I cannot access ovi at all, all i see is a blank screen. Have tried turning it on and off it makes no difference... Oh great phone has totally locked.

[rojameld]

screen went blank when trying to loadthrough usb on pc. cant turn  software update. pc has soft ware ready but cant find 5230 phone and phone wont turn on ie screen says black

[rojameld]

we have the same problem

[imcool]

same problem in my nokia 5230 phone..black screen cant update firmware coz cant find my phone..and it wont turn on..............pls HELP

[moorekk]

+1
Same problem here!

NOKIA wizards we need you!

[pudu]

hi guys,

remove memory card,
uninstall applications as much as possible (application manager)
do Factory reset ( under phone management)
connect your phone to pc (detected?)
backup your datas
do software update

not detected?

insert memory card again
goto file manager
tap on backup and backup all your datas
remove memory card again
and do one of the following( this will erase all your datas in your phone; sms, applications, contacts, etc...)

soft reset =type *#7370# in phone dialer, code is 12345 by default

or hard reset =switch off, press and hold down these three keys (green+red+camera) together and then power (never leave any of them until you see nokia handshaking or country selection menu)

update your firmware

insert mmc
restore your recently backup datas

[moorekk]

kewl!

Thanks for a fast reply! I'll try this trick today and post the results.

Cheers

[moorekk]

Reporting:

Did not worked!

I've done a backup of my contacts (using iSync, cause i'm on mac), removed the micro sd card and after that - a hard reset.

Sreen is still blank.

Can this mean that electronics or screen is a problem it self?

[pudu]

i am sory to hear that.

Final try, take it to windows platform for update purpose(cause' nsu and ovi suite is required for update when there is no display)

If not
NOkia care would be your best option

[moorekk]

Thanks for the tip, but I'm afraid that it won't work.

I can't turn the phone on with a sim card inside, 'cause I can't enter the pin code, because I don't see the virtual keyboard 0_o

I can't make an update in NSU with a phone in offline mode, and to change it to online mode I need a sim card inside, and to turn it on I need to enter the pin code, and.... the circle goes on

On the other hand, when black screen problem was occurring just from time to time, a made a system update directly from the phone, and it didn't helped.

Well, anyway, big thanks!

It's time for a trip to nokia service, or to finally buy an iPhone

Cheers!

[pudu]

yep,

Good idea

Good luck

[oli619]

it happens to me 2 as when i flick the screen switch the screen blurrs ind goes funny it goes back 2 it`s normal self when u click on to an applickation or game