[diskodisko]

 my phone turned off and when i want to turn on it again, it freeze in its welcome screen (NOKIA) without the handshake presenting. and it took so long 'til my battery dropped again.

yeah, i had a problem same with you guys .

and what i do is remove my memory card BEFORE i turn on my handset.

voila !, it back to normal .

but, if i turn off and turn on again (memory card still inside), it just initiate the screen NOKIA without the handshake presenting.

it drive me crazy.

 what is the solution? , i don't wanna remove and insert my memory card everytime i use my phone.

please help me guys ! 

[jimbob0099]

I am having the same problem and i tried to remove the memory card like you did and put it back in but it still didn't load. 

[XploitMachine]

Have u tried hard reset? RED+ GREEN + CAMERA button and turn on ... !

Hard Reset is similar to formatting your computer, you will lost everything. Bytheway, please avoid doing unnecessary hacks / tweaks to your phone if you do not know. It'll just burden u at the end.

Device crash in welcome screen is not about illegal contents or application matters. Its the memory card. I suggest the threadstarter to overcome this problem by taking out the memory card and do a backup imediately, the use an external SD/SDHC reader to format manually, since u cannot trust the manufacturer's formatting method as it leaves the factory / warehouse.

Do a full format as in oldskool method C:\Format<memorycardletter> (the process will take slow and longer time, just do it), In your case, please take out the SD/SDHC card from the device and use a card reader to format it.

After formatting, copy back your data into the memory card and start ure fone. Always Scandisk and maintain ure memory card in good shape, Defrag is not necessary.

Also avoid installing the applications, games and themes which you dont use .. its'll just takes up space. Hard Reset is similar to formatting your computer, you will lost everything. Bytheway, please avoid doing unnecessary hacks / tweaks to your phone if you do not know. It'll just burden u at the end.

Also avoid installing the applications, games and themes which you dont use .. its'll just takes up space

Message Edited by XploitMachine on 28-Dec-2009 09:05 PM

[phonehacker]

Try a reset.

Factory settings reset. In standby, dial *#7780# and the phone's lock code (the Nokia's default lock code is 12345). This reset restores phone's original settings.

Soft reset. In standby dial *#7370# and the phone's lock code.
Warning!Soft reset deletes all your phone's data, so backup your stuff before you do a soft reset!

Hard reset. Turn off the phone. Press and hold three keys together, the green key, the '*' key and the number '3'.Then, turn on the phone and don't let the three keys before you see the Nokia hands logo.
For 5800 XM hard reset need different keys. The green key, the red key and the camera button. The process is the same.Warning!Hard reset deletes all your phone's data!
And, for N97 go to /discussions/board/message?board.id=smartphones&message.id=158831&query.id=591236#M158831

[BHirabayashi]

I had this issue as well ... when turning my Nokia 5800 XpressMusic on, it would freeze at the Nokia start up screen.  I had installed lots of apps from the Ovi Store over a periods of a couple of months, so I cannot say which one was "to blame" for the sudden freezing.

Taking out the battery, even for hours, did not help in my case..  When I pulled out the (8Gb) MicroSD card then turned the 5800 on, it booted without a problem ... though of course I did not have access to any apps which had been installed to the MicroSD card.

Posters elsewhere have stated that in the situation described above, the problem is that the MicroSD card is corrupted, and must be reformatted.  While I'm sure that would work, I think it's a little extreme as a first step.

There is an interim step that worked for me:   try first running software (such as MS Windows' Check Disk) that can correct corrupted files on the MicroSD.  There are many ways to go about this.  I did the following (I run Windows XP on my computer).

1) remove the MicroSD card from the Nokia 5800 (be sure to follow the instructions in your manual)

2) insert your MicroSD into a card reader, and plug the card reader into your computer (if it's not already attached to your computer).

>>> At this point, it's a good idea to back up the data on your MicroSD card to your computers's hard drive before you go further.

*** the rest assumes you have Windows XP ***

3) After a few seconds, Windows XP should recognize the MicroSD card as a drive.  In my case, a dialog box called "Removable Drive E" popped up.  Your Dialog Box may have a different name. If so, substitute that name in the instructions below.

4) Scroll down within the dialog box until you see "Open Folder to View Files using Windows Explorer", and DOUBLE-LEFT-CLICK on it.

5) A Windows Explorer windows opens up.  RIGHT-CLICK on "Removable Drive E" and when the dialog box opens, LEFT-CLICK on "Properties"

6) A new window opens, called "Removable Disk E Properties".  Select TAB "Tools"

7) Inside the "Error-Checking" section on top, LEFT-CLICK on "Check Now ..."

8) A small window called "Check Disk Removabl ..." opens.  Make sure both "Automatically fix file system errors" and "Scan or and attempt recovery of bad sectors" are selected, then LEFT CLICK on the Start button.

The Check Disk program will run for several minutes, and hopefully fix any corrupt sectors on your MicroSD card.

9) When Check Disk is done, shut down all the dialog and Windows Explorer boxes, then remove the MicroSD card. IMPORTANT:  to prevent further data corruption, make sure you use the Windows "Safely Remove Hardware" utility before you physically remove the card reader and MicroSD card from your computer.

10) Insert the MicroSD card back in your Nokia 5800, then turn on the 5800.  If Check Disk found and fixed the corrupted files, your 5800 should boot without a problem.

If after all of this your 5800 still freezes at the Nokia logo on start up, you might proceed with the card reformatting suggestions made by others.  Good luck!

Cheers,

Bruce