[sandeshadvani]

Does anyone have the email id of Mr. Olli-Pekka Kallasvuo; I had bought the E61 and then after facing problems with the handset, bought the E61i and that too does not function properly. The India office of Nokia doesn't help at all and I would like to send an email to Nokia's CEO, Mr. Olli-Pekka Kallasvuo...
It will be great if you can help me with this.

thanks and regards,

sandesh advani

[andika]

Hi Sandeshadvani,

Just a suggestion, perhaps you can browse on the Contact Us icon and find the nearest service center or get their email address.
Tell the problems and all the details, and I am sure they will reply with some advice.

Hope it would help.

Rgds,
Andika

[harshalbhuva]

Dear sir,

I want to your service center 

                                    At    -Jetpur,

                                    Dis   - Rajkot,

                                    state -Gujrat(India) 

I have mobile shop and also sell your mobile but rajkot's service center 70 kilo miter far and all custmear are problem safer that's why.

Right now we are providing service

so please reply me

Regurd

Harshal bhuva 

 Edited personal information

Message Edited by shehanj on 21-Feb-2009 05:41 PM

[sanjaymehta]

1. Locate all the documentation re: the problems you faced - bills, printouts of any email etc.

2. File a complaint at your local consumer forum. They have a standard form to fill and it's very

easy. Make sure that you inform the local Nokia store that you've been interacting with so that they

have a chance to see the error of their ways.  Make sure that you know the names of the staff who you've been interacting with. Make sure that they know that you know their names and that you're going to name them in the complaint. (Be polite at all times.)

I've found that just the threat of filing a complaint usually gets you better attention.

[concordia]

Hi,

Please note that the Nokia Support Discussions is meant as a meeting place for Nokia product owners to discuss Nokia products, ask for assistance from other phone owners and help others by providing solutions.

In other words, these forums are for user-to-user support only. You will not receive an official Nokia response here.

The moderators are only here to moderate and we will not be able to provide any assistance.

If you would like to receive official word from Nokia, you can use the "Contact Us" link at the top of the page and then, select your country in the section "Call or Email Nokia Care".

Regards,
Concordia

[jimmyireland]

what probs you having try a factory reset 1st the code is 12345 if this fails try hard reset the code is star hash 7370 hash back up your data 1st, then try ugrade software before you take any action.