[tas69]

i bought my new e52 but the phone memory is full.anyway theres nothin on the phone,no pictures,no sounds,everything is on the memory card!
because of this i can't receive sms,i can't surf on the net!

someone pls help me!!!

[xontrouli1]

Indeed this problem appeared on my Nokia E52 phone recently and I need help too !!!!

Please help

[Fender77]

Go inside the browser and clear privacy data. If possible change messagememory to the memcard. If you have installed apps on the phonememory - delete them and install them on memorycard.

[viharm]

Thanks for the advice, but these steps are not enough and even after clearing the browser cache, moving apps to the memory card and deleting all e-mail boxes I can't see where the memory is being used.

The 'memory details' function in file manager reports over 45 MB used in 'Other Files'. Does anyone know what these 'other' files are? and how to clean them?

Regards

[frapg]

hello,

exactly the same it happens to me! anyone know something about?

thanks in advance!

ciao

francesco

[Fender77]

It's not the best solution, but you can always perform a soft reset dialling *#7370# - this will delete everything on phonememory, so backup contacts, messages and calendarnotes using PC suite. I would not backup settings as I redo them instead. I often do this after a fw update to clean the device and get rid of any small glitches. 

- After you have done it, make sure you set messagememory to memorycard, install any possible app on the memcard, and go for as much free space on phonememory as possible.

[digara]

1. Connect the phone to your computer, execute Nokia PC Suite.

2. Browse your phone using Win Explorer or FIle Manager inside PC Suite.

3. Choose "Phone Memory", then "Data", find "licenserserv.log".

     Check the MB of this file. It will amazingly huge, even it's only LOG file !!

     Nokia is in drunk while making this phone...

4. Copy it to your Memory Card, just incase u need it after. Then delete the original one.

5. Check the Memory Details from your phone, if the memory is increase then it will be OK.

Thanx..

[anymarc]

Hi Digara,

Same memory issue with my E52, what a shame for such a phone... Smartphone becoming Nokia's smugphone!! Having said that, I followed your instructions but wasn't able to find the "licenserserv.log" files, even while doing a search  in my windows explorer & showing hidden files, this log files seems to doesn't exist...

Now I was determined to reset the phone but even for a  simple backup, I was prompted that I had not enough memory to perform this...

This message is for you NOKIA, how can you put such a phone on  the market without considering a so basic issue and even if you had forgotten to take care of this problem, why you cannot provide us with an easy solution to fix this memory issue?

It ruins my everyday working life (no sms, no web, no network,...) taking back this smartphone to a basic phone. You know what Nokia, you just lost an ambassador!

[anymarc]

Hi Guys,

I found out something interesting.

My memory problem was linked to my default Gmail account.

The phone was stocking all my emails on the phone memory despite my configuration telling it to delete all those emails. This bug is/was impossible to see through the phone nor the PC suite.
I had to reset the phone to factory settings in order to see the email account without Gmail interface (kind of casual sms messages list).
So I selected all those messages/emails and deleted them from my phone.

I spared 45Mo from my phone memory.

Hope it will help someone....

[andrzejgorpol]

Yeah thank You very much!!I was getting the same problem....untill i read your postBecouse that`s the issue my friend which You resolve!!!So one more time thanks!!!ELO!!

[jay_parker]

The phone notifies you if the phone memory or memory card memory is getting low. To free phone memory, transfer data to a memory card or mass memory in the File mgr application. Mark files to be moved, select Move to folder (or Organise > Move to folder) and then the destination folder. In order to free memory, you could also remove or move the following: - Messages from Inbox, Drafts and Sent folders in Messaging - Retrieved e-mail messages from the phone memory - Saved Web pages. Clear the web browser cache to free some memory. - Saved images, videos, or sound files - Contact information - Calendar notes - Downloaded application packages - If there are applications which are not needed any more, uninstall them - Any other data that you no longer need - If possible, use the memory card or mass memory instead of phone memory in the Camera application. You can also use Image Store available in the Nokia PC Suite or Ovi Suite to transfer images and video clips for example to a compatible PC. If you are deleting multiple items and any of the following notes are shown: Not enough memory to perform operation. Delete some data first or Memory low. Delete some data, try deleting items one by one (starting from the smallest item). If you find my post helpful please click the green star on the left under the avatar. Thanks.

[jay_parker]

Reboot the device by removing the battery. The problem might appear with heavy usage of the device, when the user receives and calls a lot of phone calls, sends and receives a lot of SMS messages and/or if there is a lot of data in the contacts and the calendar. To avoid the Memory Full problem we recommend rebooting the device daily or after few days depening on the usage of the device. If you find my post helpful please click the green star on the left under the avatar. Thanks.

[DaGoose]

That reset by taking out the phone worked for me!

My e52 first said my memory card was corrupted, then i switched on and off and then the memory card failed to show up.

Then I took the battery out and gave the memory card slot a blow (like the old NES) and booted back up and memory card showed up.

Not exactly convenient but it works.

Thanks Mr Parker.

[Fulberto]

The phone wouldn't even start up. In mere seconds after the boot it says that memory is full as shuts down. I can't delete anything, I can't move anything, I can't even type the bleeding reset code. What would you suggest?

[Fulberto]

Oh, and I did remove the battery and the memory card. A thousand times by now.

[me_and_my_e52]

Hi,

Just to share my experience.

I bought my Nokia E52 a month ago and I noticed the phone memory gets lesser everyday without any apparent reason.  I deleted a few apps and cleared my messages and logs, but that didn't help.

After spending quite a bit of time browsing through the phone memory, I found that the problem with MY device lies in the third party software called "LotusTraveler", which comes pre-installed in the phone.

Using Quickoffice, I browsed to C: LotusTraveler folder and found a file called "trace.html".  It was a file that kept getting bigger everyday even though I did not use this app.  I have tried to delete the file but it kept re-producing itself.

Finally, I uninstalled the LotusTraveler using the PC Suite and the "mysterious" memory leak seems to have stopped.

I hope this would help those having the same problem.

[dragosgalben]

What was the resolution to your problem. I seem to have a similar one, my phone stopped working and is perfectly dead now, no movement at all

[dragosgalben]

---

dragosgalben wrote:

What was the resolution to your problem. I seem to have a similar one, my phone stopped working and is perfectly dead now, no movement at all

---

I was talking to Fulberto.. 

[randyrl31]

I've discovered that I could not anymore receive any sms messages in my Nokia E52 phone. I thought that it was because of my simpack, but when I changed it to my other sim, still I could not recieve any sms. The phone memory is still 30 mb. But yet the problem continues...i still could not recevie any sms...pls I need anybody's help. thnks in advance!

[radical24]

/t5/Pool-of-Knowledge/Low-Phone-memory-c-memory-and-RAM-issues/td-p/535295

try some of these things