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my E75 can't connect to WLAN(wifi)

Contributor
kelvox3
Posts: 6
Accepted Solution

my E75 can't connect to WLAN(wifi)

am e75 user.
I'v try to connet ma fone to wifi
Bt i keep receiving msg lyk this...
Wlan network found
Bt ny tym i try to open d found network it appear to be a HIDDEN NETWORK nd wen i try to acess the network i'l be ask to gv d network name of which i dnt no the name to gv it..smtymz wen i try writing ny name it says WLAN NETWORK nt found
Pls i nd sm1 to help me out solve this problem...
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Professor
JudaZ
Posts: 507

Re: my E75 can't connect to WLAN(wifi)

Have you tried to access more then one WiFi network? 

 

If it is your router, configure the router and make sure it is not set to hidden, also make sure the router is using the latest firmware

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Mobile Visionary
thetao
Posts: 998

Re: my E75 can't connect to WLAN(wifi)

When the phone says "Hidden WLAN", that generally means it didn't find any WLAN networks.  When was the last time you used WiFi successfully on your E75?  If you are sure one or more WiFi networks are available but the phone isn't finding them, I am concerned the WiFi antenna or electronics could be faulty.

 

Suggestion: can you visit a friend, Internet Cafe, or elsewhere where a knowledgeable person can give you all the settings to configure a WiFi connection manually and also possibly some technical support?  Try a manual setup once, and if that still fails, consider either hard resetting your phone (*#7370# , default password 12345 ...but back up all important data first!) or having the phone serviced.  I hope that helps!

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Contributor
kelvox3
Posts: 6

Re: my E75 can't connect to WLAN(wifi)

yes! D only 1 i found can't conect to internet
...i dnt jst no wat d problem culd be
or culd it be dat der's no wlan netwrk z nt
available on my area
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Mobile Visionary
thetao
Posts: 998

Re: my E75 can't connect to WLAN(wifi)

I assumed that you own that 1 WiFi router.  Not true?  I still recommend you find somebody with a working WiFi router who will let you test your phone.  There must be someone: a business, a library, a computer or mobile phone shop, etc.  Don't be shy. :smileywink:  Your only alternatives are to forget about WiFi or have the phone serviced.  Or perform a hard reset like I suggested above.

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Contributor
kelvox3
Posts: 6

Re: my E75 can't connect to WLAN(wifi)

Yah u'r rite dats d only router
i'v got
nway thanks very much thetao
for ur concern...emmm...
...for nw i dnt av any oda option left
i'l c wat i cn do abt dat
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Mobile Visionary
thetao
Posts: 998

Re: my E75 can't connect to WLAN(wifi)

If you're still reading, there is also the opposite approach.  Can you test the WiFi router with another device: another mobile phone, a laptop computer, etc.?  If that device also can't connect, then the WiFi router needs reconfigured, or might possibly be damaged.

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