[MR_MONSTER]

i turn off my e71  and then it wont turn on!  idk whats wrong =[

it wont charge or anything =[

when i press the red button to turn it on  nothing happends

please help

[MR_MONSTER]

please help me! 

[cjlim]

You could just have a faulty charger and your battery is now flat. Try another charger first.

If using another charger does not resolve the issue then let us know and we can try something else.

[shuntfield]

It would seem to be a power issue as cjlim had indicated.

I would try another charger and if possible another battery, the E71 battery is used in an N97 as well so if you know someone that has either device you can try theirs.

If its is working with another battery, then you will need to observe what happens when its connected to the charger, if the battery bars are not incrementing when the battery is low then you either have a charger problem so try a different one, or the charging circuit in the phone has failed.

I have not seen batteries just "fail" but its something that I wouldn't rule out, additionally the new smaller jack type chargers are prone to failure, as the cable near the plug fractures inside and this can cause charging to fail.

Shunts...

[MR_MONSTER]

ok thank thankyou i will try this today and i will keep you updated thank you

[MR_MONSTER]

well i went to  the phone repair place  and  the charger is fine and he put his battery in my phone ad it still did not do anything =[

what can be the reason?

[BenSherman]

Obviously, it is a software failure.. Which firmware version are you using on this device?

[MR_MONSTER]

idk i just bought the phone  on craigslist  =/

it was working when i got it . i was looking around  seeing what it has.

then i turned it off and now it wont turn on 

so  idk what firmwear it is 

im new to this phone . is there anything i can do?

i called back the guy to return it but he wont answer =/

[Captain_Jon]

This once happened on my E51. Turned out to be a third party software installation bug. It may not be in your case, but I see no harm in trying it. In my case it helped as the installation got corrupted but after I reboot and uninstalled everything was back to normal. 

Remove your memory card and  battery. After 15-30 minutes, reinsert the battery and see if it will boot.

[MR_MONSTER]

i tried that already   taken out the battery and waitng

but how do i reboot?

[cjlim]

He means to try the Deep Reset.

You won't be able to back up your phone so unless you have a previous backup, all your data may be lost.

Firstly remove the battery for at least 5 minutes and then replace and see if that makes any difference.

Then try the "3 finger deep reset". With the phone powered off, depress and hold these three keys simultaneously "*" "3" "green phone" and then power on phone using the on/off button whilst keeping all four keys depressed until you hear start-up tone.
This should ONLY be done if the device doesn't power up normally anymore and it wipes everything in the Phone memory that is not part of the ROM.

[MR_MONSTER]

ok i tryed the 3 deep  but it wont even light up ,buzz,or anything

[cjlim]

That's not a good sign. I am beginning to think that you have a hardware problem with the phone itself. here isn't really anything else you can do yourself that could revive what is effectively a dead phone. I think it is best if you now send it in to your nearest Nokia Care Point.

You can find your nearest Nokia Care Point at:

For UK
http://www.nokia.co.uk/A4228006
For Europe:
http://europe.nokia.com/A4388379
For Asia-Pacific
http://www.nokia-asia.com/A4416070
Elsewhere:
http://www.nokia.com select your country, go to the support section, then select repair.

[MR_MONSTER]

aawww thanks for the help

[cjlim]

You are welcome.

Sorry, I can't really offer any further suggestions because you have pretty much tried everything you possibly can with your phone in the state it is in. My guess is either the charging block or the main board needs replacing and it is probably the main board. The Nokia Care Point should be able to fix it under warranty if your phone is still in warranty.

[MR_MONSTER]

its still under warrnty  but it look like they took of the sticker and put it back on so idk if that will void it

[cjlim]

Who took which sticker off? Are you refering to the label under the battery?

[MR_MONSTER]

they person i got it from   and yes the one under the batt

[cjlim]

Why would they take the label off? That could be a problem. I have never come across this situation so I don't know how the Nokia Care Point will deal with this. Best to contact them to find out.