[apnadfx]

I have just updated to Belle.

I can not use my wireless networks anymore: "Connection failed. Access denied"

Both wireless networks worked with Anna, I have tried different security settings to no avail, both wireless networks are active and working fine with my tablet.

Any suggestions?

Thanks

[saylinen · Accepted solution]

Hi apnadfx - can you check Wi-Fi settings in your phone? After Nokia Belle update, you need to re-enter Wi-Fi settings (network, security type, password etc) to your phone.

Cheers, Samuli

[apnadfx]

Please, can you direct me as to where I can set the wireless network type, encryption and password? I was only able to find where to input the password.

I thought that I have solved the problem but I was wrong. I still can not associate with the network and I still get the same message that acces is denied.

I have found the advanced settings.

Still no luck. I can not connect to any wireless network. Besides that I can not connect to  the packet data nework of my provider despite the  fact that I have configured the connection according with the provider's instructions.

[apnadfx]

The problem it is not solved!

I have reinstalled Belle but to no avail. Iam not allowed to connect to any data carrier or form.

I have found the advanced settings, it is not from there. It might be another setting that I have not discovered yet....

The problem is with the software. I have tried to associate with a wireless network without security at all and I have received the same message: "Connection Failed. Access Denied"

[saylinen]

Hi, can you try following:

- Run restore factory settings to your phone (*#7780#)

- After phone has rebooted, restore content from Nokia Suite to your device (Tools -> Restore) and from there, select the latest backup from your phone

Does this help?

Cheers, Samuli

[apnadfx]

It does not help. Everything is exactly the same. Sorry.

[phoenixn8]

hi

 i had same problem .. i tried above things didnt work.. what worked for me was restoring back up which was done before installing belle not during installation i hope it help u too.. as i know the frustration you are having..

 all the best..

[tastatur]

The Problem is NOT solved! And we didn't hear any response from apnadfx since his last post.

Who marked this topic as solved ??

[n8paul]

I can't connect to my wifi either         (worked fine before belle)

Its a BT Hub3  Security is WPA & WPA2   as recomended by BT 

I can see the WiFI on phone i click and it asks for Pre-Shared key for WiFi 

I enter my key   it tries to connect but fails

Tried several times.

Dont want to go back to factory settings I spent hours putting all the settings and apps back i lost as part of upgrade,

[n8paul]

How do you get to Advanced wifi settings?

[n8paul]

Mine working now  after last resort i rebooted my Router hub  (even though other devices were connecting to it fine)

and all seems fine now  weird.

[apnadfx]

The connectivity problem is still unsolved.

I am waiting for a solution from sykee.

[mad_cyclon]

I just updated my E7 to belle, 3G network working properly,

but when it comes to wifi!!! nothing working... i removed the access point million of times and restarted the phone, and even reinstalled the OS again but no luck. is it a bug in belle or iam the one whos not being able to configure my wifi access point? ive done this many times with many platforms..

Please helppppppp my E7 becoming useless

[patteri]

I have exactly the same problem with E6 after Belle-update. Connecting to a wireless network works but data cannot be transferred. Mobile data is working fine, though.

[mad_cyclon]

I wonder how they marked it as Solved

[skyee]

We don't mark it as solved. Only the person starting a thread can mark it as solved.

We nevertheless are still looking into it and will post an FAQ as soon as possible.

BR,

yvonne

[apnadfx]

I have started the thread and I am pretty sure that I did not marked it as solved. The phone is still not able to connect. The marking of the thread is beside the point. The important thing is to have a solution.

[pdivulg]

Nokia C7_Language Portuguese_ With Anna no problem with Wifi, Router is the same but now with Belle no connection with WIFI!!!!!

[basnetsid]

not solved

still there is no access to wifi or mobile connection

can you help please?

[Wladimir]

Hi,

I also had connection issues with WIFI. Solution for me was to reset the Wireless Router/accesspoint.

Did you try that already?

Regards,

Wladimir