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Re: V key fallen off Warranty or not

Sage
hooker1uk
Posts: 89

V key fallen off Warranty or not

Hiya everyone.

Obviously i know the rules on dissasembly discussions here so won't happen.

but i have a problem.

 

My wifes e71-1's V key has fallen off while she was texting on it.

 

now i'm wondering if it would be under warranty or not? i understand wear and tear and normal use, but at 6 months old i'm worried i will be forced to pay for it.

 

We had complained to three about it before and were told by there repair team it was fine. despite the key feeling loose beforehand. (understandably it's me against the repairshop here) 

 

 

I'm gonna take it to a Nokia repair centre this week, (PhoneParts in Luton)  but thought i would get some input here,

 

 

Thanks

Paul 

Anna/Belle handsets : E6-00
s60 handsets : E71 grey steel, 6700slide Purple
s40 Handsets : Nokia C3-01, 6086, N6300.
JesusPad2 16gb, booklet3g (32gb ssd upgrade) eeepc701SD (64gb ssd) bauer mini laptop (32gb ssd)

Kudos is Nice - please. Pass it on, you'll make a geek happy
@hooker1uk (as a blogger my words do not represent the brands i work with unless stated otherwise.)
Please use plain text.
Mobile Guru
mccbleue
Posts: 3,903

Re: V key fallen off Warranty or not

The service people will make an assessment as to what they think caused the damage and if it is covered by the warranty or not.
Please use plain text.
Sage
hooker1uk
Posts: 89

Re: V key fallen off Warranty or not

That's what i thought, after speaking to three i was less than impressed by the "£45 to fix or nothing" attitude

 

Thank you 

Anna/Belle handsets : E6-00
s60 handsets : E71 grey steel, 6700slide Purple
s40 Handsets : Nokia C3-01, 6086, N6300.
JesusPad2 16gb, booklet3g (32gb ssd upgrade) eeepc701SD (64gb ssd) bauer mini laptop (32gb ssd)

Kudos is Nice - please. Pass it on, you'll make a geek happy
@hooker1uk (as a blogger my words do not represent the brands i work with unless stated otherwise.)
Please use plain text.