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Re: Silent email alerts on E71

New Member
Posts: 3

Silent email alerts on E71

Can anyone tell me how to get my phone to make a noise to tell me I've got new email?

 

I recently got an E71 on the UK's 3 network. I initially set up push email with Nokia Messaging and Email on 3 and have temporarily abandoned these as they were terribly unreliable. I am now using the email service that came with the phone (not sure what it's actually called, if anything) which allows automatic retrieval at user-defined intervals.

 

However, with this service I can't get the phone to make a noise when it retrieves an email. With Nokia Messaging and Email on 3 my chosen email alert tone sounded when an email came in, but with the default service it's silent. This means I have to look at my phone regularly to see if there are any new emails.

 

Am I just overlooking some obscurely hidden setting or is this a bug?

 

(I'm beginning to miss my Mobile Mail service on the E65, which worked perfectly and even allowed me to filter out messages/contacts I didn't want to be pushed.)

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Mobile Visionary
shuntfield
Posts: 1,360

Re: Silent email alerts on E71

I'm guessing that the "email service that came with the phone" you are on about is Mail For Exchange?

 

Are you using mail for exchange or the POP3 client within the phone to access an ISPs mail server?

 

On the handset you need to go to:

Menu --> Tools --> Settings --> General --> Personalisation --> Tones --> "Email Alert Tone"

 

Will change the alert tone in the current profile that you have loaded.

 

http://nds1.nokia.com/phones/files/guides/Nokia_E71-1_UG_en.pdf

Pg 125 

 

When you get an email do you get the "@" symbol at the top right hand side of the screen, when I get an email, I get the tone and the Exchange service tells me that I have an unread message.

 

Shunts...

I will mostly be communicating with a Nokia E72 Zodium Black
Nokia E72-1 with Vr 051.018.207.04 Software
If this post helped... Add some kudos!! :smileyvery-happy:
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Sage
fusionloch
Posts: 111

Re: Silent email alerts on E71

The nokia messaging service has been updated recently as is good, I've personally had no problems. You may want to revisit if your still looking for a solution - the previous app was in beta after all.

 

Look to the profiles section of the E71 to set the messaging tone...

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New Member
Posts: 3

Re: Silent email alerts on E71

I don't think it's Mail for Exchange. I just set up the email for my POP3 account following the instructions on p37 of the user manual. It works in the way you describe, except that I get no sound.

 

I'm also trying Email on 3 again. I notice that if I set my mailbox to the Email on 3 mailbox (in tools>settings>general>personalization>home screen>modes>home screen applications>E-mail 1 notification>mailbox) then I get a sound when an email comes into that mailbox. However if I set it to the other mailbox, I don't get a sound.

 

All very strange.

Anyway, thanks for your help.

 

fw

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New Member
Posts: 3

Re: Silent email alerts on E71


fusionloch wrote:

The nokia messaging service has been updated recently as is good, I've personally had no problems. You may want to revisit if your still looking for a solution - the previous app was in beta after all.

 

Look to the profiles section of the E71 to set the messaging tone...


I tried Nokia messaging just the other day and I found that although it pushed my emails when I first set it up, it was unable to sync from then on. 

 

fw 

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Counsellor
mafiatounes
Posts: 102

Re: Silent email alerts on E71

maybe this will solve your problem if your emails get pushed to your phone than try to go to tools>modes>home screen applications then go to email notifications then choose your account you want to get a signal from after under mailbox you will find preview there you can choose what you want this worked for me i am using seven beta as my primary email program works flawless

 

if my reply was of any help click on the kudo on the right side of this screen thx

Nokia Lumia 800 fw 7740 + iPhone 4s iOS 5.0.1
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