[n3rson]

Hi all,

I have a E71 with portuguese software version: 210.21.006 and suddenly the phone stopped giving the notification on the bottom of the main screen when receives a SMS or a Voice Call.

I didn't install any new software version or application.

Thanks

[bhumbro]

Make a back up

First try reset by *#7370# this one will erase all of your data, 'wipe the phone clean' and restore to factory settings. see if any of these options work and if you are able to use your phone as you like/need to.

option two u  can go in for a hard reset which will turn ur device as it left the factory totally new which will be '*' '3' 'Call Key' and Power button all pressed at the same time after u have removed ur phone battery for at least 5 mins. It wud turn ur phone as it was when it left the factory

Also use ur device without the memory card and see

in case of ur memory card there are different options available to you to get rid of the corrupt/unwanted data in your card.

menu--tools--memory---options---format memory card......
remember everything including ur factory installed apps will be deleted......... but u can always download them later either from nokia or google them...

or insert ur card in any reader or laptop and check for virus and also the hidden folders....... 

back to ur dealer/vendor and ask him to solve it or change ur device

[sanjaymehta]

First of all, don't listen to people who recommend reformatting the phone for every simple thing.

SMS and call notifications get hidden if you press "delete" on the notification. Switching them back on is buried here:

Go to Tools - Settings - General - Personalization - Home Screen -  Home Screen Applications - Enabled Applications

Scroll through  the list to turn specific notifications etc on or off. There should be no need to reformat.

[mykhashba]

i agree with sangjaymehta

you can bring the notification back by following the same steps he described

[riversandlakes]

I agree. There's a recent proliferation of "just format it" advises. But as always, the OP should take advises with a pinch of salt.

Well, as a silver lining, perhaps the pain of formatting will force users to read their manuals. I read mine - and more on E71. Did you?

Message Edited by riversandlakes on 16-Oct-2009 11:11 AM

[Todd]

Sanjay; I have this same problem and my E71 does not have the same menu options...  When I get to the Home screen it has the selection of 'Active' or 'Basic'...  There is no 'Home Screen Applications' choice.  Can you give me any help?

Thanks

Here is my route...

Menu-Tools-Settings-Home Screen- Then I have the option for Home Screen, Mode Settings, or Key Shortcuts.  The Home Screen option has a box to choose 'Active' or 'Basic.'  Nothing for Home Screen Applications.

Message Edited by Todd on 03-Nov-2009 01:57 AM

[Todd]

Okay; I found the settings that you mention, and I scrolled through the list and all the correct boxes are checked, so why are the notifications not showing?

[ilikee71]

I suggest you to take a look at the E71 manual to be familiar with the menu/functions.

[Todd]

Thanks for the tip, I'm very familiar with the manual.  There is no mention of turning the notifications back on, anywhere in the manual.

I did just try to delete all of my sms from my inbox, restarted the phone and suddenly the notification returned.  There must have been a corupted file in the inbox somewhere... 

[sanjaymehta]

Just got back from a long trip. I wouldn't have guessed that corrupted messages would break notifications, so this fix is good to know. I normally never retain any messages more than a day as in older phones I would find the phone responsiveness would slow down over time.