Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: Problems after phones dropped in water.

Counsellor
hey2
Posts: 84

Problems after phones dropped in water.

lately my phones dropped in water for 30 mins long, after i noticed i immediately bring that to service center for repair but after repair my phones not working properly like before.the problem is bluetooth an error comes "Unable to perform Bluetooth operation" then wifi error "System error" i also cant restore the back-up and application settings from my MMC.

what can i do now?is there any way that i can fix my phone specially my MMC for back-up?

 

Nokia E52 here.

NOKIA E52-1
034.001
RM-469
Please use plain text.
Mobile Overlord
cjlim
Posts: 13,030

Re: Problems after phones dropped in water.

Unfortunately there is only bad news when you drop your phone in water. Even though your phone is currently working, chances are it will slowly deteriorate as the components slowly corrode. Whatever problems you are currently encountering are probably harware related. The best advice I can give you is to backup all the data from your phone and transfer it to another phone while you still can. 

Please use plain text.
Counsellor
hey2
Posts: 84

Re: Problems after phones dropped in water.

there is no need back-up on my phone now because its already formatted by the technician,my only chances is the MMC were all my contact,settings and back-up are stored before my phone drops but unfortunately restoring is not working on my phone after repair.
NOKIA E52-1
034.001
RM-469
Please use plain text.
Mobile Overlord
cjlim
Posts: 13,030

Re: Problems after phones dropped in water.

Very difficult to tell after ater damage. Is could be a problem with the card reader or a problem with the motherboard. Only way to tell is to get the phone looked at again. Do you know what parts were replaced by the service centre the last time?

Please use plain text.
Counsellor
hey2
Posts: 84

Re: Problems after phones dropped in water.

they dont replace any parts because the problem is only shortage.
NOKIA E52-1
034.001
RM-469
Please use plain text.
Mobile Overlord
cjlim
Posts: 13,030

Re: Problems after phones dropped in water.

[ Edited ]

Then you will slowly encounter more and more problems with your phone as the electronics corrode. The issue with the memory card is probably due to card reader or mainboard. The service centre will have to check to see which it is and replace as necessary. 

 

Another option would be to try to restore the backup using Ovi Suite. You will need to transfer the backup from the memory card to your pc first and try it from there. This way you bypass the card reader.

Please use plain text.
Counsellor
hey2
Posts: 84

Re: Problems after phones dropped in water.

can you please teach me how to back-up my MMC using Ovi Suite?
NOKIA E52-1
034.001
RM-469
Please use plain text.