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Nokia, is this all you can do?

Contributor
Posts: 6

Nokia, is this all you can do?

I recently got myself an E51, thinking that since it's been out there for a while and recently got a firmware update, it would be stable and well-tought-through. Main buying point was the built-in SIP client, since I tried fiddling with Fring on a Sony Ericcson P1i before and it was way too cumbersome for everyday use.

My needs are as simple as they seem obvious to me: While on the road, I want to make VoIP calls via the best internet connection available to me. That's it. Too much asked for?

For a test: I selected "always on" for my Sip account, picked my home network as a standard connection and made sure to check "internet call" for my call preferences. So I dialled a number, the phone made the connection via my VoIP account, and I was able to talk. That easy! Wow - so I thought.

1. To save battery life, I decided to deactivate "always on" for my Sip account. Now that's where the first two bugs come to bite you: Now, when you dial a number, the Nokia phone will simply go ahead and make a regular phone call, even though the call preferences are set to "internet call". You can overcome this bug by sacrificing convenience: Instead of just punching in the number and hitting "connect" you can go via the context menu and choose to make the internet call that the phone should be doing by itself. Second bug after you hang up: Nokia's sip client won't disconnect you from your VoIP provider anymore. This bug can also be overcome by sacrificing convenience: Toss out one of your standby menu applications, replace it with the "internet phone" system option. After each and every call, hang up, then go to the menu and thoroughly disconnect.

2. Next step: Leaving home, and entering the office, where you also have WiFi. Trying to make a call, Nokia's Sip client tells you that "the" Wifi connection is not available. Options: Make the call via GSM, or make no call at all. Only alternative: Dig through the phone configuration and reconfigure your VoIP account. Of course, that means when you get back home, the phone will tell you once again that "the" Wifi connection isn't available. I found a workaround for this, too, and from here on convenience is going way downhill: Instead of being able to dial directly (which we already sacrificed in step #1) or going via the context menu, you actually have to visit the "internet phone" system option after AND before your VoIP call. Because connecting via "internet phone" indeed seems to be the only way to be able to choose an available WiFi connection.

3. So having all of this figured out, you finally dare to take the E51 out on the road. Trying to make a VoIP call from a place that hasn't WiFi, you're in for the next surprise: Where's my UMTS connection? Turns out that the menu of available connections will only show you WiFi connections, nothing else. So once again you'll have to dig down to your VoIP provider configuration and change the default connection to your GSM provider. What happens now is that, every time you want to make a VoIP call, you start connecting via UMTS. Then you need to cancel that connection attempt, and after that you are finally presented with a list of possible connections (this time it's UMTS and WiFis together). If there's no WiFi available you can then go ahead and connect via UMTS anyway.

Nokia, are you kidding me?

Somehow I imagine Batman's Joker sitting somewhere in a top level office at Nokia viciously plotting all this. Well at least it would mean that *someone* is enjoying it - I am certainly not.

I have even tried to use third-party software (WeFi in particular) to somehow make this phone usable. For those who aren't familiar: WeFi creates a single access point (Automatic - WeFi) and will then connect you with the best WiFi connection actually available. This will actually work for all internet applications on the e51 - except for the SIP client. Because if you choose WeFi as the default access point and try to make a SIP call, the phone will tell you - you guessed it - that "the" Wifi connection isn't available but hey, how about a regular GSM call?

Concluding this post, I am somehow hoping that someone will tell me what a douchebag I am, that I have overlooked the essential configuration of my phone and that Nokia's SIP client is actually usable. I am really looking forward to this! Please! - Anyone?
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Sage
Posts: 105

Re: Nokia, is this all you can do?

 Do you have an unlimited data plan? If so, why are you not using the UMTS all the time? It should be available everywhere (meaning you never need to "change connection") and it uses less battery.

Can't say it's really a "solution" but at least a work-around. That said, my E51 just didn't have the battery power to keep the 3g stuff on all the time. It would drain in a day and a half or so.

 

 

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Contributor
Posts: 6

Re: Nokia, is this all you can do?

Well I don't have an unlimited data plan - but the main issue is that VoIP over UMTS doesn't have the same quality as it has over WiFi. And yes, the third issue is battery life - which all in all doesn't make it a viable workaround I'm afraid.
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Sage
Posts: 105

Re: Nokia, is this all you can do?

I never noticed a difference in quality myself, but it could have to do with the speed and coverage of your network? For battery life I understand that UMTS is actually preferable over WiFi, as WiFi has a higher power consumption.
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New Member
Posts: 1

Re: Nokia, is this all you can do?

Problem 2, specifically having to reconfigure VoIP accounts when moving between access points, is one I seem to have avoided.

I have one SIP account for each commonly used access point.

The SIP accounts are identical but for the name and default access point.

Both are set to automatic (in the Internet Tel app) and, as long as wifi scanning is enabled, the correct SIP connection is automatically created when moving between the access points.

 

 

Thing is, I only created one SIP account to start with. The rest were created automatically by the handset.

 

With my E65 I set up one SIP account "Gizmo" (Tools|Settings|Connection|SIP settings) with default access point "home", and one "Internet Tel Settings" record called "Gizmo Settings" (...Connection|Internet tel. settings).

 

I configured two wifi access points ("home" and "work").

 

While at work, starting the Internet Tel application (Connectivity|Internet Tel) it listed the work access point and tried to connect to the SIP account "Gizmo". In doing so it created a second SIP account "Gizmo(work)" automatically and associated that with "Gizmo Settings".

 

So each access point links to a single VoIP profile. Each VoIP profile links to many SIP accounts (one per access point).

 

Still don't understand why the configuration has to be so convoluted.

 

 

 

 

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Contributor
Posts: 6

Re: Nokia, is this all you can do?

Hi gnomeza - thanks for the reply, in the meantime I've discovered that one as well, and of course it improves the situation considerably. On my E51, I can create SIP settings for each Wifi access point and connect them to my main SIP profile. So that makes Internet Telephony usable, no doubt. (Interestingly, Nokia support didn't or didn't want to tell me about this.)

 

The drawbacks that remain are that all of this has to be done manually and the amount of settings that accumulate over time will be considerable. Switching VoIP provider will be a huge PITA, and of course, and it's not possible to discover and use free WLAN spots as you go (and when you happen to be in a LAN Cafe out in the sticks it kinda feels pointless to add it to your phone configuration, but as it seems that's the only way). I've tried all automatic WiFi connectors I could lay my hands on (WeFi, HandyWi, Easy Wi-Fi, Birdstep) but while they all work more or less fine, none of them works with Nokia's SIP client. :smileysad:
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