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Re: Nokia e5 my nokia error

Contributor
noki4l4inen
Posts: 8

Nokia e5 my nokia error

Hi...

 

Trying to use my nokia on mi nokia e5 for turn off the tips appears "Unfortunately, this service is not available in the language of your mobile phone" without any options.

 

the same message appears on finnish and english, how can i fix this?

 

Thx.

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Contributor
noki4l4inen
Posts: 8

Re: Nokia e5 my nokia error

Any clue?
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Mobile Visionary
thetao
Posts: 998

Re: Nokia e5 my nokia error

Let me be sure I understand.  You are trying to log into the "My Nokia" site on your E5 to disable the Tips emails (or SMS messages) Nokia has been sending you, but receive that error message?

 

When you change languages, are you using Settings -> General -> Personalization -> Language -> Phone Language?  That might be necessary for the browser to announce a different language to web sites.  (Didn't test it myself, but I was able to log in using an English E73.)

 

Otherwise, it would probably be a lot easier to access My Nokia using a desktop web browser (Firefox, IE, Opera, etc.).  With all the Flash on Nokia's web sites, I'm surprised their mobile browser works as well as it does. :smileysad:

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Contributor
noki4l4inen
Posts: 8

Re: Nokia e5 my nokia error

No, i just select settings-control panel-my nokia, and then "Unfortunately, this service is not available in the language of your mobile phone" appears.
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Mobile Visionary
thetao
Posts: 998

Re: Nokia e5 my nokia error

Ah, so the error appears as soon as you launch "My Nokia"?  Ugh, that sounds like a bug.  I don't have a "My Nokia" app, but am guessing it's just a front end to http://www.nokia.com/mynokia .  If you need to make changes, try logging in with a web browser (desktop or mobile browser).

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