[azeem_sarip]

I just purchased Nokia E71-2 about this September 2009. My device have problem. After I purchased my E71-2 I want to activate my 3G connection with my service provider, but then nothing that shows 3G at the coverage line bar. But my service provider says its already activate the 3G network, so I go to settings then I've selected "Dual Mode" but seems don't have the 3G at the line bar. So I cannot use to make videocall & browsing internet using 3.5G HSDPA mode. I also try to update the firmware version just to see  if the problem fix or not but the Nokia Software Updater cannot update this phones firmware, I don't know whats wrong with the phone . I also try to reformatted (hard reset: Green button + 3 + #  then switched it on) the phone. Also the same problem appeared! Then, when I got fed up of this phone problem then I sent it to Repair Centre, then you know what they all say? The CPU is broken and cannot be used! That's why I never have a 3G connection display. Right now i'm still using a 2G mode but not in 3G mode & the problem didn't solve yet because I don't want to use my money BECAUSE I think theres maybe have a lot of FREE SOLUTIONS OUT THERE. Hope you guys help my problem. PLEASE....,PLEASE...., I BEGING YOU ALL TO HELP ME!!!

Message Edited by azeem_sarip on 22-Nov-2009 03:07 PM

[hadimassa]

When your CPU is broken the phone won't work at all. 3g can only be used if you are in an area with enough coverage. If your SP says it is activated, I suppose it is. But if you are in some remote village, you can just forget it.

[Captain_Jon]

Stupid question here, are you in North America? 

Reason I am asking is that the E71-2 is meant for North American 3G network (850 and 1900 Mhz). 

[ceroberts75]

malaysia and an e71-2?  i think you need an e71-1 for malaysia in order to use the 3g there.

i would take it back to where you purchased it.  the e71-2 has the AT&T US band frequencies for 3g.  that is probably your issue...no need to get frustrated over it, just exchange/return the phone.  there is nothing you can do about it any more then i want to have 3g on my e90 communicator in the US. 

[intrigue11]

I am glad to have stumbled on this info as I am in the market for a used E71. 

[Leon_ME]

Hope you guys can advise me...  I live in Dubai, UAE but recently travelled via Melbourne Australia when my E75 showed up dead when i got off the plane after a 14 hour flight. I was in town on business so when the repair center told me that they would take upto 5 days fixing i was forced to buying another phone. I bought the E72 and travelled the next day to Colorado, USA where i will be for the next 10 days.  To my dismay, the phone receives SMS, but i can not send any. I see that the firmware version 1. I really need to use the phone on this business trip so wonder if anyone can give me advise on fixing this issue? oh, by the way, i can call internationally and receive calls so that's not a problem.

[hadimassa]

Well you have a debt of $ 59 billion, maybe that's why. Just kidding. Ask your Service Provider for the right Message Center settings.

[Leon_ME]

Hey, thanks for that cheeky answer! we will just have to pump more oil, I guess? I have fiddled around and realised that the phone was not set to "Dual" mode. appears to be working tiptop now. Great phone! For some reason i did not find the E75 as usable (keyboard wise) as the E72 and E71.

[a_ismatov]

hi, i have bought new E71-1(14)

when i use UMTC mode i have no signal, only GSM mode is avaible, what it the problem and how can i solve it? im living in Turkey.

[hadimassa]

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a_ismatov wrote:

hi, i have bought new E71-1(14)

when i use UMTC mode i have no signal, only GSM mode is avaible, what it the problem and how can i solve it? im living in Turkey.

---

If you mean UMTS (3g), it's up to your service provider. When 3g is activated on your phone you have to be in an area with 3g coverage.  

[a_ismatov]

im in 3G area, i have tested 2 Sim Cards of different service provider, i used Toshiba G900 and it works in 3G here. so its issue, i want to know is it software or hardware issue.

[hadimassa]

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a_ismatov wrote:
im in 3G area, i have tested 2 Sim Cards of different service provider, i used Toshiba G900 and it works in 3G here. so its issue, i want to know is it software or hardware issue.

---

Check menu-> tools- settings-> phone-> network-> network mode-> select dual mode or umts.

[a_ismatov]

it was the first thing i made, today will try to change os, maybe it will help!

[abzou]

Hey guys, 

E71-2 IS ONLY NORTH AMERICA 3G, it is useless anywhere else.... and there is no way to fix it, hack it or update it to other 3g networks...