[nstaunton]

Hello,

I installed system seven for outlook on my Nokia E71. I set up two email accounts which automatically went onto the email accounts list of the E71.

I decided to delete one of the accounts which I could not do from the email account settings of the E71. So, I went into the system seven software and deleted the account.

However, the account still shows on the email account list of the E71 even though the it has been removed from the system seven software.

I decided to remove the system seven software and the email account is still listed in the E71. There appears to be no way of removing this redundant account. It is quite annoying.

Has anyone else had a similar problem?

Thanks.


Nik

[jimmyireland]

Hi,

Browse to email account settings e.g. via Menu > Communication > Messaging > Options > Settings > E-mail. There select an email account/mailbox you want to delete, then press Options > Delete.

you can also edit from the above rather than delete

[wallyowally]

Hi,

I have a similiar problem - I just received a replacement handset, and performed a backup from my previous one. 

On my previous handset I had 'Roadsync' installed. Now I am using MFE instead, and not reinstalling Roadsync. 

But, Roadsync is still shown in the 'Messaging' menu, with a big '?' next to it. I cannot remove it using the suggested procedure, as the software does not list it as present. However it is still there, with all the emails, all marked with '?'

How can I get rid of it completely? I repeat, using the procedure Messaging-Options-Settings-Email, I can't delete it, because it is not there! However, when I click 'Messaging' it is there, but cannot be deleted or altered. 

What can I do??

Thanks!!

[hdhrcjj]

I too am having a similar problem.  I installed a yahoo account and then when I abroad I turned off the push email for a week.  On my return, I could not get the email to download except in an encrypted format.  I tried deleting and re-installing the accounts to fix the problems.  The new accounts work, but there remain the old accounts, they won't synchronise and I cannot delete them. When I try to delete I am told there is a problem as they are not there.  Does anyone have an answer to this problem?

[swa10]

(Cross posting)...

1. Login to email.nokia.com

2. After login is COMPLETE, check the server name in the browser window

3. Enter the name EXACTLY to the "settings" ==> SELECT ACCOUNT ==>  "account settings" ==> "account information" ==> "server name"

4. Select "Back"  (It is the right key)

5. You will see some messages and after that the account is either functional or at least you can delete.

(THROUGHT THE FORUM,  account deletion problems are most likely happening due to server changes where your account information is stored. It happened to me that when I first created the account, the server was different then what I found today (it was a different server), when I solved my problems). When email.nokia.com ACCOUNTS are not in sync with your PHONE ACCOUNTS, this is most likely the problem. I hope it will help many.