[kitty19]

Only had my E63 for a couple of days but it is indicating that it is 'Offline' or in flight mode.  Have tried couple of things advised by 3 Cust Service but it may be that my SIM card is at fault.  Anyone else experienced this problem ?

[jimmyireland]

you could try your sim in another phone this will tell if its your sim card or not have you got use with the sim before now?try pressing the off switch once and look at the available options that will come up on screen pick a profile like general for example

Message Edited by jimmyireland on 26-Oct-2009 03:08 PM

[metalfan]

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jimmyireland wrote:
you could try your sim in another phone this will tell if its your sim card or not have you got use with the sim before now?try pressing the off switch once and look at the available options that will come up on screen pick a profile like general for example

Message Edited by jimmyireland on 26-Oct-2009 03:08 PM

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If the SIM card is recognized then doing as jimmy said will activate the handset into online mode.

Alternatively, try holding *.... does it say "Silent Mode Activated" ? Or does it say "Insert SIM card"? If it's the latter then obviously your sim card is faulty or the sim reader is faulty.