[Godzestla]

Hi,

since 2 weeks, the battery level of My E75 falls very quick.

The first 50% are use in 8 hours, and the last 50% sucked the next 2 hours.

Last week, i've tried to reinstall the actual firmware. this has temporary improve the battery life for 3 days.

I thought it was due to failing battery, sor i've purchased an original brand new one, fully loaded it Thursday evening and now, the folllowing Saturday, the battery level falls from 3 lines to nothing in 1 hour time in the afternoon.

I do not have changed my mobile habits. My battery normally live from 3 to 4 days and the level allways falls slowly in a continuous way.

I've the last Firmware installed on my E75 since a very long time.

Could it be a software issue ?

Is there any use to reset the device to "firm" status and restore the backup token with OVI-Suite ?

Could my device need reparation for this issue ?

Please give me some feedback. This is my wife's mobile and she really loves and needs the device.

Thanks in advance.

[reinob]

Can you check which applications may be running in the background?

Is there any always-on connection? (WLAN and/or 2G or 3G) GPS?

Do you have any e-mail accounts configured? If so, how many and how? (Nokia Messaging or direct)

[Godzestla]

Hi Reinob,

thanks for your post.

There is definitely no background application running at all.

This is a pure Phone-sms usage. Only Bluetooth is on (since the beginning) for carkit usage purpose.

This is the reason why the battery low issue sounds to me very strange. Nothing has been changed in usage and habits.

This morning i made a hard reset of the phone *#7370# and reapply firmware and restore backup.

The last full battery load was this night so let's see if something will be changed by the restored.

[reinob]

OK. Let us know if after the reset the situation went back to normal.

Hopefully the restored backup will not reintroduce the problem! (normally to recover from problems it is advisable *not* to restore settings or applications, but to install/set-up by hand again..)

BTW, did you notice the phone being slower/unresponsive?

[Godzestla]

"BTW, did you notice the phone being slower/unresponsive?".

Not really.

*Not* to restore : Of course but "Gasp".

Let's take that as last chance.