Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

E72 "Show open apps." not working

New Member
gegre001
Posts: 2

E72 "Show open apps." not working

Hello,

 

Yesterday got my new E72 but discovered that "Show open apps."  command is not working either from menu or long-pressing Home key. Should I return the phone to the shop or wait for firmware update? I've got Software verson 022.007, Software version date 10-Dec-2009 and Custom version 022.007.C00.01 (10-Dec-2009), Language set 23.01 and Model E72-1.  Anyone has same experiences? Any help appreciated.

 

Regards,

Guntis.

Please use plain text.
Mobile Guru
hadimassa
Posts: 4,789

Re: E72 "Show open apps." not working

Whitch apps were running when you hit the home key for a few seconds?

‡Thank you for hitting the Blue/Green Star button‡

N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009
Please use plain text.
New Member
gegre001
Posts: 2

Re: E72 "Show open apps." not working

I tried to open several applications (i.e.Messaging, Email, quickoffice, calendar) and then press home key for several seconds. No response. Key itself works - brief click sends me to Menu screen. I tried also call application list from Menu window, for example, by selecting "Options->Show open apps." menu option. No result, no list. I seems to me as some kind of firmware bug but I did not find any similar problems in Inet.

 

Regards,

Guntis.

Please use plain text.
Mobile Guru
hadimassa
Posts: 4,789

Re: E72 "Show open apps." not working

You can reset the phone to it's default. Dial *#7780# 12345 restore factory settings, keep data.If the reset doesn't help I advise you to bring your E72 in and ask for a new one.

‡Thank you for hitting the Blue/Green Star button‡

N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009
Please use plain text.
Registered Member
aferam
Posts: 1

Re: E72 "Show open apps." not working

Hey I have the same problem with my Nokia 5730XM. That's even weirder because that bug came out of nowhere after I got my phone to the Nokia Care. Even reinstalling firmware with NSU didn't work for me. Any ideas?

Please use plain text.