PROBLEM:
Syncing the E72-2 Calendar to Outlook over USB Data cable returned synchronization errors.
HISTORY:
Previously was using MfE and Google Calendar as a go-between from Outlook 2003 to my E72. It worked OK for a couple of weeks, but then turned to **** (appointments disappearing from phone, duplicates that couldn't be deleted, sending tons of 'decline' messages to work colleagues from my personal Gmail account...etc. etc.) It is abundantly clear that MfE and Google Calendar were not meant to play together at this point in time.
Next strategy was to use PC Suite to sync with the Outlook calendar directly via cable. This was not successful either. The default Sync profile on the phone only offers Data Bearer of Bluetooth or GPRS, no cable. Sure enough, PC Suite would fail immediately with 0 events synced, saying to check the Idle status of the phone.
SOLUTION that worked for me:
Overview:
- Delete all calendar entries on the phone, even those that are 'stuck'. (Note: you DON'T need to wipe your phone for this - that is Nokia's lazy solution but there are easier ways.)
- Run PC Suite Cleaner from Nokia
- Reinstall PC Suite
- Run PC Suite, connect the phone via USB only when prompted
- Configure the Sync profile on the phone
- Configure the Sync application on the PC
- Sync!
Details:
0a. Clean off all calendar entries from the phone. To get rid of stubborn ones, you can try to sync the phone via bluetooth or internet to an empty Google or other calendar to remove all entries. (I did this by syncing to an empty iCal calendar on my Mac) Alternatively, you can also connect the phone to PC Suite, then open the phone calendar in PC Suite and delete all appointments using the trash can button. (Recurring series will only need to be deleted once.)
0b. Exit PC Suite. Ensure it is not still running in the Taskbar.
1. Run the Nokia PC Suite Cleaner, downloadable from Nokia's support site. Restart when prompted.
2. Re-install PC Suite version 7.1.40.6
3. Run PC Suite before connecting the phone.
3a. Select Cable connection, then connect the phone when prompted.
3b. PC Suite should install the necessary drivers and software (if this is working, you will see several USB device popups in your taskbar.)
4. On the phone, go to Ctrl Panel --> Phone --> Sync.
4a. If you have been messing around with MfE or other sync methods, delete those extraneous sync profiles from the phone. Go to "Change Active Profile" - if you see anything besides 'PC Suite', select it and then choose 'Delete' from the Options menu.
4b. After any extra Sync profiles are gone, the phone will default back to 'PC Suite.' Ensure the PIM data you wish to sync (Calendar, etc.) is selected with a red X.
4c. It does not seem to matter what you select for Data Bearer - I am using Bluetooth and that's working even though the target PC does not have it.
4d. 'Allow sync requests' should be set to 'Automatically accept'
4e. For 'Synchronization type' select the value that works for you. ('To phone only')
5. Run the Sync application in PC Suite.
5b. Ensure the phone has not automatically locked itself.
5c. Click the 'Sync' button in the PC Sync app.
5d. You should see Connecting....Waiting....Reading.....etc. while the content is syncing.
5e. If it stops after Waiting and returns a communication error, you may need to try the above steps again, and/or do a clean install on your phone. :-(
Hope this helps someone out there. Note that this is mostly from memory, so if I inadvertently skipped any steps or if anything needs further clarification, please respond to this thread to help future readers.
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