25-Mar-2009 02:32 AM
I have just purchased an E71 - a big jump from the last mobile (pre camera era)
But Im lost on this. I ordered the phone online, so Im not sure where to go to get help and instruction about the phone and how to set it up properly and use it. Mannuals aren't my best option. Im in Australia,.
Is there a Nokia store where I can go to help with setting it up?
Does my phone come with a internet security or do I have to purchase it?
Thanks
Elven
Solved! Go to Solution.
25-Mar-2009 06:03 AM
What exactly do you wanna set up..
Your phone has security warnings on the web settings, You can go to the menu > Web > options > settings > General > Security Warnings > show or hide.
-If you want some kind of anti virus then you would have to purcahse. You can get a verity from www.mosh.nokia.com
25-Mar-2009 09:28 AM
Thanks for the reply kingpin 007 - but I just put myslef in a bigger bind - I thought I'd set up the lock for the phone and used the numbers in the instruction book and then the phone locked me out and asked for a PUK number. I looked up the book index and there is no explaination of what a PUK code is - so now I cant use the phone at all ![]()
So now my question is whats a PUK code?
Thanks
Elven
25-Mar-2009 10:39 AM
Elven,
The PUK code is a personal unlock code that depends on the SIM card and hence the mobile operator. When you bought your mobile plan, you probably would have got a package from the operator (Telstra or whoever you are using). The PUK code should be mentioned there.
Alternatively, sometimes the SIM card comes pre-punched out of a larger credit-card sized piece of plastic. Sometimes the PUK code is printed on that. If you can't find that, you should be able to find a SIM number somewhere in or on the operator package. Normally it is printed below or near the mobile number. Give this SIM number to your operator helpdesk and they should be able to provide you with your PUK code.
Next time, set your phone / keypad to lock but don't set it to ask for the PUK code for unlock. If you are concerned about security, set the phone to ask for a security code every time you unlock it. The default security code is 12345.
Let me know if this helps!
25-Mar-2009 11:21 AM - last edited on 25-Mar-2009 11:30 AM
Awesome vansharma and kingpin007 - thankyou for your help.
The PUK was with the mobile operator, so I rang them and after a security check procedure I was able to enter the PUK code and get the phone unlocked. Phew!
I checked the Security Warning Web Setting (as you said kingpin007), and the web alert was marked to ON already - so no problems there.
I also registered at Mosh, (the planets must be badly aspected - that took me 12 attempts LOL) and they have one security download NetQin Moble Anti-virus.
http://mosh.nokia.com/content/61D5A2C3BF97604AE040
I guess I am questioning weather or not the phone comes installed with any antivirus or security safeguards factory installed ... is my phone secure on the web/emailing/downloading etc. if I dont install the NetQin or something similar?
In the mannual it says this:
"Important: Your device can only support one antivirus application. Having more than one application with antivirus functioning could affect performance and operation and cause the devise to stop functioning"
And presently I trialled the free 7 day 'F7' security application that was a standard downloaded to the phone - but it is too costly for me to subscribe to - it has another day before it runs out, so I am thinking I should wait until it expires before considering dowloading any other security application. Does that sound like the right thing to do?
Well at least Im back to square One with this all ...
Im sure I'll have more questions as I try to work this all out.
Thanks for your help so far ..
Cheers
Elven
27-May-2009 12:50 AM
14-Jan-2010 06:07 AM