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E71 - Unable to terminate/hang-up when called numb...

Advisor
Posts: 20
Accepted Solution

E71 - Unable to terminate/hang-up when called number is busy

Since I got the Nokia E71, I have noticed one annoying bug, which I wonder if it is only specific to my phone or others too.

When I make a call and any of the following are true:

1. The called number is busy
2. A message is returned from the network of the number called, such as "the phone you are calling is switched off"..

I am unable to terminate the call on my E71 until the other message has repeated itself over and over again till it stops.

Is this something anyone else has experienced?

eb
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Professor
bhumbro
Posts: 408

Re: E71 - Unable to terminate/hang-up when called number is busy

No this is a relatively new bug and none of us here I believe have had this problem..... now u cud be facing.

a network problem and contact ur service provider for help

or ur phone or its memory card cud also be the culprits.
try resetting it to factory settings and even try ur hard reset.... before u come to any conclusion also check ur memory card for any bugs or any uninstalled files or hidden ones too...

but do make a backup of ur device
Articles posted courtesy engadget

keep us updated about the progress.... if u like wat I have to offer then click on khudos.
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Sage
cyber_jedi
Posts: 95

Re: E71 - Unable to terminate/hang-up when called number is busy

I have simular problems. I takes as it seams forever for the message to disapear when the phone I'm calling is busy so I can use the phone again. I't does not "hang", but the feeling is tha is almost have because it becomes unresponsive.
Use the SEARCH Luke!
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Counsellor
fdilbar
Posts: 65

Re: E71 - Unable to terminate/hang-up when called number is busy

I never had such problem with my phone yet, may be its something concerning the network, did you checked on other phones? if other phones are not having such problems then network isn't the issue, then probably its a new bug..
Best Regards,
Faisal Mohammad
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New Member
Posts: 2

Re: E71 - Unable to terminate/hang-up when called number is busy

I'm staying in Malaysia and I'm having this problem too. The message will be show up in the screen and for that half a minute u can get any response from the phone.
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Advisor
Posts: 20

Re: E71 - Unable to terminate/hang-up when called number is busy



07-Dec-2008 09:14 AM
drklyong wrote:
I'm staying in Malaysia and I'm having this problem too. The message will be show up in the screen and for that half a minute u can get any response from the phone.




==

Correct - so, it then appears that many other E71 users are having this issue! Unfortunately, I have so many packages and user data installed that makes me hesitant to do a software update, but nevertheless, I will attempt to backup the phone using Nokia Suite, do an update and see if the problem persists.

rgds
eb
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Contributor
mohan2211
Posts: 7

Re: E71 - Unable to terminate/hang-up when called number is busy

hi , even i m facing the same issue. I am also not able to Hang up the phone if the number is busy or not reachable. i am in India.
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Advisor
Posts: 20

Re: E71 - Unable to terminate/hang-up when called number is busy



10-Dec-2008 07:44 AM
mohan2211 wrote:
hi , even i m facing the same issue. I am also not able to Hang up the phone if the number is busy or not reachable. i am in India.




I will try to do the next software update and see if the problem clears, else, I'm actually getting irritated by this issue :-(

eb
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Advisor
Posts: 20

Re: E71 - Unable to terminate/hang-up when called number is busy



08-Jan-2009 10:51 AM
byaru1 wrote:


10-Dec-2008 07:44 AM
mohan2211 wrote:
hi , even i m facing the same issue. I am also not able to Hang up the phone if the number is busy or not reachable. i am in India.




I will try to do the next software update and see if the problem clears, else, I'm actually getting irritated by this issue :-(

eb




==

I upgraded to the latest firmware 200.21.118 and the problem is still not fixed. heck, even the purple camera haze is not fixed. arghh Nokia!!
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Professor
mgoksoy
Posts: 374

Re: E71 - Unable to terminate/hang-up when called number is busy

I had a similar problem with my E71 some while back. I wondered if some software in the phone intruded.

Once I had uninstalled a call recording program downloaded from Mosh the name of which I no longer recall, the problem vanished.

Just a cue.

Mertol
mgoksoy
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Advisor
Posts: 20

Re: E71 - Unable to terminate/hang-up when called number is busy



13-Jan-2009 08:57 PM
mgoksoy wrote:
I had a similar problem with my E71 some while back. I wondered if some software in the phone intruded.

Once I had uninstalled a call recording program downloaded from Mosh the name of which I no longer recall, the problem vanished.

Just a cue.

Mertol





Aha - I do not have nosh on my E71, but I hope its not due to the Advanced Call Manager application, which was bundled with the phone.

I will de-activate it and see if it helps!
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Sage
jonas_smith_uk
Posts: 157

Re: E71 - Unable to terminate/hang-up when called number is busy

Hi.. I have had this problem across 2 phones now my 6220 Classic and my E71.. I noticed this only after updating my software to the latest versions.. if this is a bug then i'm sure nokia will be looking into a fix for it.. in the mean time i suggest taking it to a repair centre and asking them to rollback the firmware.. this worked for me
Current Device; Nokia E71-1 F/W v200.21.118
Past Devices; Nokia 6220 Classic.. Nokia 6500 Slide.. Nokia 5310 Xpress Music.. Nokia E65.. Nokia 6230i & Many Many More!
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Counsellor
Posts: 49

Re: E71 - Unable to terminate/hang-up when called number is busy

this happens to me also, when i dial a number and it it busy, but instead of the normal "beeeeeeeeeeeep...beeeeeeeeeep..." sounds it rather sounds quite fast like "beep,beep,beep,beep". The phone can't detect properly that this sequence is the busy signal and doesn't know what to do.

 

 

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Contributor
Posts: 9

Re: E71 - Unable to terminate/hang-up when called number is busy

I had the same problem with my E65 und since a few days with E66, too.

 

The workaround is to deactivate the function "automatic redial". Then the phone terminate the call immediately after pressing hang up.

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Advisor
getmanan
Posts: 19

Re: E71 - Unable to terminate/hang-up when called number is busy

its wid my e71 too...but not alwaz .only sometimes.i guess it depends on the "Mood" of my phone
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Contributor
Posts: 5

Re: E71 - Unable to terminate/hang-up when called number is busy

I also have the same issue and I am in belgium. 
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Counsellor
Posts: 57

Re: E71 - Unable to terminate/hang-up when called number is busy


drklyong wrote:
I'm staying in Malaysia and I'm having this problem too. The message will be show up in the screen and for that half a minute u can get any response from the phone.

I am facing the same problem.

 

To Nokia: please improve! I am a buinessman, E71 should improve my productiviy but I am bogged down by E71 poor performance.

 200.21.118
27-11-2008
RM346
NOKIA E71-1(26)
 

 

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Advisor
Posts: 20

Re: E71 - Unable to terminate/hang-up when called number is busy


> daisifu wrote:

> I had the same problem with my E65 und since a few days with E66,

> too.

>

> The workaround is to deactivate the function "automatic redial". Then

> the phone terminate the call immediately after pressing hang up.


 

Yep - this did it, thanks. Such a simple solution to an annoying issue.

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Contributor
Posts: 5

Re: E71 - Unable to terminate/hang-up when called number is busy

Hi,

 

I'm still facing this problem even with the automatic redial set to "off".

This is really annoying. Please help.

 

Thanks.

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Contributor
Posts: 5

Re: E71 - Unable to terminate/hang-up when called number is busy

Hi,

 

Anyone with a solution to the mentioned problem?

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