[vdijkstra]

Hi,

I'm trying to install the IntelliSync client (V8.00) on my Nokia E71. The client is provided by my company. Having installed the client I start it and provide the necessary connection details (uid, pw, mailserver address). All goes well. I can see on my home screen that it start replicating the email messages. Hurray.

Unfortunately when I try to open the mail it asks me to: "Enter new device lock code". This must be a 4 digit code. I have no clue what that is. I thought it is the lock code of my phone, but that isn't the case - tried any combination. Then I read that the administrator of the Intellisync Mobile suite can force a lock code (part of the enterprise security policy) but checking this they are not aware of anything. Does anyone have similar issues ???

For all clarity I installed the SyncClient_Symbian60V3.sis.  I feel I'm almost there as I see new messages arriving - can even read the subject once they arrive. I only can't open them :-(

Please help me to "unlock" my problem.

Greetings,

Vincent

[JClarke81]

Hi vincent.

The clue is that it's asking for you to enter NEW lock code.

Make one up, then confirm it underneath.  It isn't asking for anything.

THere are various standards for the enforced lock code policy, 4 numbers, 4 letters and number or more complex.

Try a 4 digit pin (of your own creation) and see if that works.