Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

E71 - Can it connect to WPA2-Enterprise / EAP conn...

Counsellor
Posts: 40
Accepted Solution

E71 - Can it connect to WPA2-Enterprise / EAP connection?

ESSID (Network Name): <whatever> 
Network Type: Infrastructure (or Access Point)
TCP/IP: DHCP
EAP Type: PEAP
Network Authentication: WPAWPA2
Data Encryption: TKIP/AES
Authentication Method/Protocol: MSCHAP-V2
Inner EAP Type: EAP-MSCHAPv2

 

I have tried every single combination --- just doesn't work. 

 

It's 2010! iPhone and Andoid phones, I just have to enter my username and password, and everything just works. I go through a million hoops and yet on my e71 this network simply seems impossible to connect to !!!!

Please use plain text.
Sage
tanz1987
Posts: 116

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

Try increasing the priority of PEAP and MSCHAPv2 in their respective lists. Have you set the authority certificate, if one is in use? Also the PEAP version may be a factor - I've enabled v0 and v1 to connect to my university network.

 

I'll can probably help you better if you provide me a link to the published connection settings of your network.

Please use plain text.
Counsellor
Posts: 40

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

http://grok.lsu.edu/article.aspx?articleid=1465

 

This is the page with the settings -

 

I am simply not able to connect irrespective of what settings I choose!

 

Please use plain text.
Mobile Guru
hadimassa
Posts: 4,789

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

Turn off WPA2 only mode in the E71 and keep in mind that WPA Enterprise is not officially supported on the device.

http://www.forum.nokia.com/devices/E71/

‡Thank you for hitting the Blue/Green Star button‡

N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009
Please use plain text.
Sage
tanz1987
Posts: 116

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

It isn't mentioned explicitly on the page, but the Vista and XP config pages give two more details:

server (realm): acs-wlan.lsu.edu
certificate authority: GTE CyberTrust Global Root

Set these two pieces of info and try again.
Please use plain text.
Counsellor
Posts: 40

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

I am planning on upgrading my phone anyway.

 

Is there any phone that supports WPA2-Enterprise from Nokia, in the newer series of phones?

Please use plain text.
Mobile Guru
hadimassa
Posts: 4,789

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

Yes, the E75.

http://www.forum.nokia.com/devices/E75/

‡Thank you for hitting the Blue/Green Star button‡

N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009
Please use plain text.
Counsellor
Posts: 40

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

Cooool I think I will get myself one.

 

However, I notice that's S60 3rd edition .. is there no S60 5th edition phones with WPA2-Enterprise support? 

Please use plain text.
Mobile Guru
hadimassa
Posts: 4,789

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

I guess not. It's mainly the E-series that support WPA Enterprise.

‡Thank you for hitting the Blue/Green Star button‡

N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009
Please use plain text.
Counsellor
Posts: 40

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

Thanks a lot again. I am going to get it and see how it works. 

 

 

Please use plain text.
Counsellor
Posts: 40

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

I did buy the e75 after all, and am still not able to connect to my university network.

I have tried literally everything possible! There was even a post that said I should enable TLS / TTLS and I tried that, I tried disabling and enabling "WPA2 only mode". What should I do to get my Nokia phone to connect to my univ network !!!!!
Please use plain text.
Mobile Guru
hadimassa
Posts: 4,789

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

Did you follow these instructions?

http://grok.lsu.edu/Article.aspx?articleId=3276

Set EAP/PEAP as priority and enable. Use the GTE CyberTrust Global Root authority certificate. Set EAP-MSCHAP v2 as priority and enable.

‡Thank you for hitting the Blue/Green Star button‡

N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009
Please use plain text.
Counsellor
Posts: 40

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

Yes. The thing is, for a particular set of settings, it shows "Connecting" for a looooooooooong time, giving some glimmer of hope, but then either ends up "WLAN not found" or "EAP authentication failed" !!! 

 

I checked literally every possible combination of user name (hsunda3, hsunda3@lsu.edu, lsu.edu/hsunda3, lsu.edu\hsunda3), I tried leaving the realm empty, entering acs-wlan.lsu.edu and lsu.edu and there's no change either way  :smileysad: 

 

Oh well, hopefully I should graduate out of this university and go elsewhere where I can get a Nokia-Symbian supported network :smileyhappy: 

Please use plain text.
Mobile Guru
hadimassa
Posts: 4,789

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

That would be great. Good luck. :smileyhappy:

‡Thank you for hitting the Blue/Green Star button‡

N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009
Please use plain text.
New Member
justthinking
Posts: 3

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

How is a link to the E75 description a solution to this problem?

Please use plain text.
New Member
justthinking
Posts: 3

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

How is this a solution for the E71 problem?
Please use plain text.
Counsellor
Posts: 40

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

 


justthinking wrote:
How is this a solution for the E71 problem?

 

1. Switch from Nokia / Symbian to a different phone manufacturer / operating system that supports the necessary level of encryption (a.k.a any smart phone) 

2. Move away and live in a place where the encryption used is one that is supported by Nokia.

 

That's about what I could get from this thread, and I gave up. I have tried everything I could. I have posted in every single Symbian / Nokia forum available. I have played with every possible setting in both my e71 and e72. Nope. No luck.

 

Oh well. The way things are going, S60 won't be around for long. I am guessing Nokia itself won't be around for long ;-)

Please use plain text.
Registered Member
gghosal
Posts: 2

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

its quite interesting how Nokia continues to ignore these genuine requirements. In my office entire team changed from E71 to to IPhone or android just because of this wlan problem. 

i somehow tried to re convince myself and went for N8 .

The joke is on me . N8 has the same problem.

I guess the reason is symbian does not support TKIP encryption. 

 

Well .... I am looking for a buyer for the N8 and will go for android. 

Please use plain text.
Mobile Guru
hadimassa
Posts: 4,789

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

Turn off WPA2 only mode.

‡Thank you for hitting the Blue/Green Star button‡

N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009
Please use plain text.
Registered Member
boredo
Posts: 1

Re: E71 - Can it connect to WPA2-Enterprise / EAP connection?

[ Edited ]

I struggled with this for a long time and the solution was that I needed to install an Intermediate Authority Certificate, even though my employer's IT support didn't think it should be necessary.

 

In my case, the procedure for getting the appropriate certificate was found in other general documentation provided for connecting a notebook computer to the wireless network. If you can't find that yourself, try asking your IT how to obtain the wireless network's Intermediate Authority Certificate.

 

I downloaded the certificate to my Windows XP desktop, double-clicked it to open it in the Windows Certificate manager app, clicked the "details" tab, then "Copy to File". Save as a "DER Encoded Binary". Then copy this file to the E71 using Nokia PC suite. On the E71, find the file in the file manager, select it, and install the certificate with all uses checked. Back at the WLAN configuration, in the EAP-PEAP settings, select the certificate in the "Authority Certificate" field. That's what got it to work for me.

Please use plain text.