[malcscicluna]

When I switch network to UMTS from tools>settings>phone>network I do not get 3G signal, never from nowhere. I get a little '3G' on top left corner but never a signal. Then I switch to dual mode and it switches straightaway to GSM, get a little antenna icon on top left corner and signal strength bar.

Also checked with operator Vodafone and stated that I do not have any restrictions. Does anyone one know what could be the cause?

[thundertiger]

what version of the E71 do you have? There are 3 different versions that support 3 different sets of 3G frequencies. Do you have the correct model for your areas 3G frequencies? This is the only thing I can think of beyond getting a new SIM card.

[malcscicluna]

Thanks for your post, and I guess that explains it all. My model is E71-2 RM357 0569371 which operates on 1900 mhz whereas I am in Malta (Europe) which operates on 2100 mhz.

 I will have to change the phone, unless there is a way how to change the frequency?

[thundertiger · Accepted solution]

That would be the problem.  You have the North American version of the E71.  And no there is no way to change the frequency as it is a hardware issue and not a software issue.

• E71-1 Quad-band EGSM 850/900/1800/1900, WCDMA 900/2100 HSDPA
• E71-2 Quad-band EGSM 850/900/1800/1900, WCDMA 850/1900 HSDPA
• E71-3 Quad-band EGSM 850/900/1800/1900, WCDMA 850/2100 HSDPA

You want either the E71-1 or the E71-3. Depending on what your area is.  I think the -3 is typically the European version while the -1 is the Asian version.  I could be wrong and have them switched around.

[wilson63]

Hi, yes you are absolutely correct E71-1 is the Asian version, because I own one & I live in HK. I suppose you can get all three versions here but the other two would be imports without local warranties, be sure to purchase the right version for your area next time you buy abroad.

[malcscicluna]

Hi all following the information I received I spoke to the retailer who changed my phone to an E71-1 - and now I do have 3G connectivity. Thank you all for your help.

[dazbrady]

hi folks i have the same problem,

i am in the UK and have the following Nokia E71:

E71 - 1 (210.02)

200.21.118

27-11-2008

RM-346

the box says UK CV Grey Steel and the manual says it is the UK / Irish version.

i cannot connect over HSDPA

please advise.

daz...

[malcscicluna]

You seem to have right model for your area, I suggest you start by talking to your provider whether you have any network/phone restrictions.

[dazbrady]

i spoke to ORANGE and they tell me there are no restrictions.

i'm lost now.

daz...

Message Edited by dazbrady on 01-Jul-2009 09:22 PM

[lankabiznet]

I guess I also have the same issue. I'm having E 71-2. & 3G seems to be not working here in Sri Lanka. Any suggestions??

[creamyjazzy]

i'm having the same problem in nigeria too. Pls help me out.