[firo]

I yesterday bought my new e65. I download and install isync nokia plug-in. In /Library/Plugins I see Nokia-E65.phoneplugin. I think it's right, but when I sync it I have back the following message from isync:

Wednesday, August 1, 2007 12:54 AM
[e65] An unexpected error occured.
Device "e65" synchronization failed

and from console:

2007-08-01 00:54:00.784 iSync[593] SyncServices precondition failure in [ISyncConcreteSession clientRefusedChangesForRecordWithIdentifier:]: I know nothing about a record with identifier 9D844F0E-F5F9-4B29-A138-EA5254C9C76F. Are you sure you got it from this session or from the session's snapshot? If so, perhaps it has been deleted?

00:54:00.785 [iSync:593] ERROR (.sync.SyncConduitManager): Exception catch: [ISyncConcreteSession clientRefusedChangesForRecordWithIdentifier:]: I know nothing about a record with identifier 9D844F0E-F5F9-4B29-A138-EA5254C9C76F. Are you sure you got it from this session or from the session's snapshot? If so, perhaps it has been deleted?
2007-08-01 00:54:03.004 iSync[593] we receive the end of our sync plan

For each time I try to sync e65, the identifier change.

Can anyone help me ?
I'm so sad, I can't live without calendar and contact sync :-(

many thanks to all

regards

firo

[firo]

Anyone able to sync contats and calendar events by iSync without error ?

thanks
firo

[hessu_man]

I have the iSync syncing working perfectly for E65, haven't have any problems with the Nokia supplied plugin.

Maybe you could try to unpair the device, remove the plugin and then start from scratch again, e.g. install the E65 plugin, pair the device with Bluetooth Setup Assistant (choosing use iSync to sync calendar and contacts), and see if that works.

I'm not currently on my mac, so can't check the specifics.

[satari]

I am not sure this will resolve your problem but you could try with this.
1. Remove Previous phone plugins from Library/phone plugins (If any files are there)
2. Delete files from User/Library/caches/
3. Remove chaches from System/library/chaches
4. Download and install iSync plugin from Nokia website

Make sure you have installed all available updates from Apple using Software Update and your phone firmware is updated.

Are you getting any specific error messages?

for more details http://europe.nokia.com/mac