[jarau_de]

My Service-Provider (blau.de) sends me my account balance if I call the *100#. I've done a link to speed-dial button 9.  After pressing the button 9, I get a short message that an SMS with the account balance information will be send to me. So far, so good. If I close this informational display the quick access keys do not appear. I get only a monochrome background. Neither my background image nor my quick access configuration are to be seen. Pressing the hang up key does not help. I have to press any number on the keyboard and then the hang up key. After that procedure my usual background appears again (image and quick access). If I call the *100# from contact menu everything is fine. It seems that an overlaying windows is not going to be closed by using the speed dial key. This is for me clearly a software (firmware) bug and very annoying. Formerly I used a E51 without such behavior. I updated to the newest firmware (which was a disaster) and the problem still remains.

Some statements to the firmware update. What the hell is this? I need a whole day to do this successfully. And believe me, I'm a computer scientist and I know what I'm doing. Neither NSU 2.5.4 nor Nokia Ovi Suite 2.1.0.87 are working as firmware updater on Windows 7 (32 and 64 bit! Windows 7 uses Windows Media Player 12 and his mtp driver seems to be incompatible with the E52 as with many other Nokia devices. I tried Windows Vista 32 bit without success. No mtp support for my Nokia. How can this be? The only thing that worked was Windows XP with Windows Media Player 10. Believe me, we have year 2010! It is impossible to do the firmware upgrade with Windows XP in a virtual machine due to some USB reconnections. I had install a new Windows XP native on a hdd, for a simple firmware upgrade. I think this can't be true, especially when the bug still remains. When will Nokia reaches the present?

So hope you understand my frustration and try to evaluate this bug. Please don't say: go to your dealer. He can't help this is a firmware bug. My actual firmware version is 013.012. If you want I can send you a video of this behavior.

jarau_de

[tmage]

Hello,

I had posted about this error in September itself when i bought the phone. Even after two firmware updates this is not solved.

Also i had detailed a list of bugs and posted. Even after this update, nothing has been rectified. I dont know what only Nokia is putting in 150MB.

People first want thier phones to function correctly instead of Internet radio and such stuff.

I no longer use nokia.

/t5/Eseries-Devices-and/E52-Product-code-0578077-Defects-still-not-rectified-after/m-p/571707#M52605

[spirant]

I've got the same, unfortunately! Obviuosly, it's firmware error. As well as some other issues I've discovered using E52 for 2 days.

I have 031.012 from 06-01-2010