[romcabrera]

I have bought a brand new Nokia E71-2. I started having "memory full" problems by just using two applications at the same time (for example: web browser while having Nokia messaging in background, radio player and nokia chat, etc). Also, the Ovi store application does not even open.

I tried all things explained here and on the web: (hard reset, soft reset, upgrading firmware to version 400, etc) but the error is still present.

I installed a third party Symbian application (Y-Tasks) which reports the used RAM and storage RAM available. When the phone just turned on (and no background apps - nokia messaging, etc) It reports: Free Memory - 6800 kbytes - Total Memory - 46 Mbytes !!

With that application I saw how running the web browser, the email application, etc., the free memory reduced to just 100 - 200 kbytes.

It seemed strange, so I installed the same application on my old phone which runs fine many applicacions at the same time (Nokia E51). It reports Free - 38MB -  Total Memory - 79 Mbytes. That means they both are using the same amount of memory for the operating system, but the difference is the Total Memory!

That makes me think somehow the operating system is not recognizing the full amount of memory in the phone. What could be the reason? Maybe it's a hardware problem? Is it possible? Maybe flashing the phone or servicing could be of any help?

Please help!! Thank you  very much.