[stuuk]

HI all.
I have a problem where calls sometimes take upto 15 seconds for my nokia 9300i to pickup.

The phone will ring immediately, but when i press pickup, the little phone symbol appears next to the incoming call to indicate a pickup but the call doesn't actually pickup for a variable amount of time.

Sometimes so long that the caller hangs up.

When i make a call it works flawlessly.

Can anyone help with this problem?

Thanks, Stu.

[mwfwessels]

Same here, supplier did a software update , didn't help. Not pikking up calls is getting a bigger problem by the day, should be a key feature for a phone....

[wearabnet]

9300i is too slow and so 9300 and 9500, because they are based on Old Symbian OS 7.0 and doesn't have fast cpu.

I have the same problem too.

[agroendijk]

I got the same problem... It's really getting a big problem because I sometimes miss my business calls...

It occures often with numbers which i call a lot with. New numbers are mostly no problem.

I've send my problem to the helpdesk.. It hasn't been awnsered yet. Hope they will come up with a update. Untill then I don't recommend anyone to buy the 9300i.

[krizeus]

if you already bring your phone to service for software updation...

guys can u try this thing...
set your call log in 3 days only....

[agroendijk]

I just received a message from nokia helpline.nl It said: De laatste software-versie voor uw toestel is de 6.27. The last software-version for your mobile is 6.27. Anyone with this update and knows if it works? Where can I check the last updates?

[sanju]

Hi,

Yes, New software 6.27 solves this issue..

sanju

[arnowip]

Ok, but where can we find this update?

[arnowip]

Try formatting the device.
http://my-symbian.com/s80/faq/showquestion.php?faq=2&fldAuto=6
Here you can find out how.

[orinoco]

Just pointing out that formatting WILL delete all data, so backup first!

[agroendijk]

But I guess resetting doesn't update your firmware . Can we update it ourself or do we need to take our phone to the service point (One day without 9300i)?

[harry74]

I was having this problem with my 9300i too, as well as strange problems dialling international numbers. I would receive calls and madly press the green button to no avail for what felt like ages (10-15 seconds sounds about right). The phone was also refusing to place calls to most international numbers.

It turned out in my case the SIM card was old/tired/fried and asking my phone company for a new one solved it immediately. (Your mileage may of course vary...)

[arnowip]

Ok, now i understeand why the problem is gone with my new simm.

[siavash]

I think if we change the log time to 3 day i would be solved but the phone should be able to hold more than 3 days log without these problems.
I wonder if any one know how should we update the firmware to 6.27 please inform us all.
i can not take it to service, 1 day without nokia 9300i?
not possible. I love to update my baby myselfe.

[kais]

Hi,

I'm having exactly the same problems and wondering where to take it for software update.

[os2lover]

Firmware updates are only possible through the Nokia Service Points for this phone model.

[msiam]

I am also having the same problem but only with the people who call me a lot.I tried to search for the new version but i could not find it.

[chrisbitar]

I took the phone to the service center, but they refused to update it to the new version, 6.27 saying that it will damage the phone. Has anyone tried to update?

[chrisbitar]

ok, but is it true that the new software might damage the phone?

[agroendijk]

Last week I took my 9300i to the service point. Normally with a "normal" Nokia phone (i did it with a 6230) it takes 1 day to update the phone because they can update it on location.
But with the 9300i it takes 3 WEEKS! Because Nokia thinks it's too risky to perform a update by a service point. So they send it to a head office?

This really disappoints me about nokia. With a phone like 9300i it should take 10 minutes to update, or provide a replacement. I hate to live without the 9300i.

Haven't heard the story yet that the new software version would damage the phone.. Why would nokia provide a new version for the 9300i when it would damage the phone.