17-Nov-2009 06:20 PM - last edited on 17-Nov-2009 06:23 PM
17-Nov-2009 06:47 PM
You've already tried the full reset and it didn't do anything. Next try taking out the battery and leaving it out for at least 5 minutes. If this does not help then your only remaining option is the Nokia Care Point.
You can find your nearest Nokia Care Point at:
For UK
http://www.nokia.co.uk/A4228006
For Europe:
http://europe.nokia.com/A4388379
For Asia-Pacific
http://www.nokia-asia.com/A4416070
Elsewhere:
http://www.nokia.com select your country, go to the support section, then select repair.
