[Guitaraddict]

I have a e65 phone, and we have a tp link tl-wr740n router and i have hard time connecting to it, maybe after 50 tries or more trying to do it will connect you, it always shows, unable to connect, my uc web browser always shows no signal, but i just ignore it. Pls reply, pls.

[ajaydavidson]

Hello guitaraddict have you configured the Wifi in your phone manually? And also check if there's any problem with the router by using some other device to connect to it.

[Guitaraddict]

i did evrythn i could, i tried to use the wlan wizard, or even manually, restarted the router, tried to connect using my cousin's iphone, laptop, other phone, and many more, the only thing i could is to be patient trying to reconnect 50 times, 100 times or whatever,

[Raoul_Duke]

Hi Guiataraddict,

Thank you for your message and welcome to the Nokia discussion forums.

Sorry to hear about your issues with your WiFi I can understand how frustrating this could be.

There a are a few troubleshooting steps we can go through. Have you tried connecting your phone to another router to see if you experience any issues? Have you tried connecting any other devices to your current router?

Have you made sure the firmware on your router is updated to the latest software?

Another thing you could try is to disable the 802.11n mode and force the access points to use just the 802.11b/g mode.

Please note the Nokia E65 supports the following WLAN features:

• IEEE 802.11g and 802.11b WLAN standards
• Wi-Fi Protected Access 1.0 and 2 (WPA/WPA2)

So turning the 802.11n mode could resolve this issue. I have also attached to this post a PDF with troubleshooting Nokia E65 with WLAN, please take a look at this as there maybe information that could help.

Please let me know if any of this helps.

Regard's

Raoul_Duke

[Guitaraddict]

"Another thing you could try is to disable the 802.11n mode and force the access points to use just the 802.11b/g mode."??

what do you mean? where can i find that in my e65? Router?

If it's in router, i can't change that, im not allowed change something in there and since i dont any pc to do that.

[Raoul_Duke]

Hi,

This should be on the router settings page. There should be an option to disable the 802.11n mode.

Have you updated your firmware for your router as well?

Regards

Raoul_Duke

[Guitaraddict]

like what i said, i dont have pc to do that and i'm not allowed to change it, can i do it using my phone? Like typing in the gateway add.?

[hadimassa]

Turn off the powersaving in the WLAN settings. Tools-> settings-> connection-> WLAN-> options-> advanced settings->yes-> powersaving-> off.

[Guitaraddict]

i always disable the power saving mode and it still the same. Can i access the router settings using my e65? I know the codes and i think this the last thing i could do, if i cant do it by my phone then it's over, try and try again until i'm connected.

[hadimassa]

You can set up a fixed IP address in the range of the LAN manually.

[venessax6]

I have a nokia x6-00 16 gb phone. Earlier i use to access internet through WIFI but suddenly my phone is not supporting the same WIFI
I have cleared the privacy data also
but cant access internet at all