[mjlaris]

I have a Vonage account with one of their linksys router and have my phone plugged into a POTS port on that router. When I bought a Nokia E60 I ordered a softphone (a software phone) from Vonage thinking I could use wifi and my new cell phone to make internet calls. However, Vonage will not give out the settings. Therefore, I have to guess.

I'm using the following SIP settings:

Service profile: IETF
Public user name: sip:mysoftphonenumber
Use compression: No
Registration: when needed
Use security: No

Proxy server: same as the registration server settings below

Registration server:
Registration server address: sip:216.115.20.41(retrieved from Ethereal when softphone registered)
Realm: sphone.vopr.vonage.net
User name: mysoftphonenumber
Password: my password for my vonage softphone account
Transport type: UDP
Port:5061

As first I thought the problem was with vonage (and I not positive it isn't) but I have tried setting up a SIP call with sipdiscount.com (they allow free testing) and could not register there either. Therefore, now I'm thinking that the E60 is not getting to the internet (I get the message that "Internet Telephone service is not available"). I believe that it sees the wlan because when I have tried to make a internet call without the wlan available, I get a message that the wlan is not available. I can and have connected to my wlan and browsed web pages so I know I can get out. Does anyone have any suggestions?

Mark

[hkrodin]

Mark,

I hoped to do the same thing you're doing, although I'm not even as far along as you are yet. I have the E61, which is very similar. I haven't even succeeded in getting my E61 to surf the Internet through my Linksys router.

Like you, I know that my phone is connecting to my Linksys wireless access point (WAP54G in my case). You can check that for yourself by going to the connection manager and looking at active connections. My active connections shows my home wireless network is connected, and I can access computers on my local network, but I can't get to any address outside my local network (i.e., I can't get to any Internet websites).

If I plug my WAP54G directly into my cable modem (thereby removing my router from my network), then my phone can get to Internet addresses with no problem. I haven't figured out why this is happening yet, although I think it has something to do with a DNS setting incompatibility between my Linksys router and the phone.

Perhaps you're having the same issue? I'm not familiar with the Linksys VoIP router. Do you have a separate wireless access point? If so, can you try making your VoIP call without your Vonage/Linksys router connected?

[mjlaris]

Very interesting. I have tried VoIP calls on three different wireless routers, all Linksys. One of my routers is brand new and I'm in the process of returning it because of some very strange behavior. This router is one of the new wireless-N (802.11N) routers and when connected to it with an ethernet cable I can reach any web site but when connected to it wirelessly, I can get to some web sites (such as CNN) but not to others (like Google). It was my discovery of this problem a few days ago that prompted me to try VoIP calls on two other routers. However, both of these routers were also Linksys (both wireless-G routers).

Another funny thing about my E60, and I'm not certain if it's by design or a bug, but I cannot connect to my wireless LAN unless some application needs to connect. Normally, one would establish a network connection and then launch a browser or email client. However, with the E60, in order to connect to my wireless LAN, I have to launch my browser, which then initiates a network connection. If I then close the browser, the network connection is terminated. I take it from your post that you can initiate only a network connection?

I'll keep working on this and post anything I learn to this forum and topic.

Mark

[hkrodin]

Regarding only making a connection when you're trying to access the web; it confused me at first as well. But it's not a bug, I believe it's by design. Your E60 (and my E61) don't connect to the WLAN unless you're trying to use the Web, or some other application that needs to access a network because this connection uses power and would drain your batteries more quickly. So I believe Nokia set it upt the way they did so that you only get a network connection when you're actually using it. The only connections that stay on all the time are the GSM (of course!) and Bluetooth.

[asierraa]

Hi Mark,
I also have a Vonage account and a E61 device.
Did you find a solution?
I have succesfully registered on the Vonage sip server but when I try to make a call I get the error Address not in use.
I called Vonage and they told me I needed to enter my public IPaddress on the realm field but f I do that then I cannot register so I guess they are wrong.

I wonder if somebody has been able to successfully use this phone with any of this providers, I wouldn't mind subscribing with anotherone if I am sure it will work.
Vonage
Broadvoice
etc...

Thanks

[mjlaris]

I still have not found out how to make VoIP work with Vonage but other's have (see http://my-symbian.com/forum/viewtopic.php?p=221844#221844). However, I am still working on the problem and will post my solution here if I ever get it working.

Mark

[mjlaris]

Success! I have been able to make and receive Internet calls through my Vonage softphone account. The key was to remove the Proxy Server Address. My settings are as follows:

Profile name: Vonage
Service profile: IETF
Default access point: your wireless router
Public user name: sip:your_vonage_softphone_number@sphone.vopr.vonage.net
Use compression: no
Registration: When needed
Use security: no

Proxy server:
Proxy server address: none (leave this blank)
Realm: 216.115.20.41
User name: your softphone number (including the 1)
Password: your softphone password
Allow loose routing: yes
Transport type: UDP
Port: 5060

Registrar server:
Registrar serv. addr.: sip:sphone.vopr.vonage.net
Realm: sphone.vopr.vonage.net
User name: your softphone number (including the 1)
Password: your softphone password
Transport type: UDP
Port: 5061

There are still a couple of issues. For some reason, there seems to be certain phone numbers that I cannot call. First, my home number (a Vonage number) will ring but when answered, neither party can hear the other. The same thing occurred on another number but I have made and received several calls to other phones with very good quality.

Mark

Message Edited by mjlaris on 16-Jun-2006
03:19 AM

[asierraa]

Mark,
Great Thanks. It worked however all calls I make are been disconnected after 1 minute and I cannot dial my vonage from another phone, the phone won't ring and will take the caller directly to my voice mail.
I can make internet phone calls but these are always automatically disconnected after 1 minute.

I have called another party and it worked for about 1 minute then I got disconnected, I have tried calling different phone numbers but it always gets disconnected after the minute.

Are you being able to make long phone calls?

Thanks,
Alfredo

Message Edited by asierraa on 17-Jun-2006
03:39 AM

[mjlaris]

My initial enthusiam was a little premature. I am experiencing exactly the same problem you are describing. I can call my E60 using my Vonage softphone number and it rings but is disconnected as soon as I answer. I can also make Internet calls but I am always disconnected after about a minute. The actual softphone software on my PC works so it's something to do with the E60 and Vonage. I read the following on another forum:

Dear Sir/Madam Thank you for contacting the Club Nokia Careline. I am writing regarding your enquiry about using a Nokia E-series phone for VOIP calls.

In the first phase, your Nokia device has been designed to be used with a SIP based VoIP server which resides on the same side of the firewall as the phone, for example inside company premises.

Mobile VoIP telephony is unique compared to the fixed VoIP telephony, because users expect to be able to use their mobile phones in multiple different spaces, such as in the office, at home or with a WLAN hotspot. Hence the VoIP phone call should be able to cross different kinds of firewalls on its way to the server. In order to be able to do this, a method called Network Address Translation (NAT) is needed to translate different IP addresses on different sides of the firewall. Your Nokia device does not currently support a technique to enable the crossing of the firewall (called NAT traversal).

Your Nokia device supports compatible enterprise voice solutions from Avaya and Cisco which operate inside the company firewall and hence do not require NAT traversal.

We are working on ways to enable the NAT traversal. Our current plan is to build support for the most common methods for NAT traversal, called STUN, TURN and ICE. STUN support is expected to become available during 2006, and TURN and ICE during 2007.

Please don't hesitate to contact us again if you have any further questions.

Yours faithfully

Nokia Service Professional
UK & Ireland Team
Club Nokia Careline

So it appears as though we'll have to wait a little while to use Vonage (which uses NAT) to make Internet calls with the E60.

Mark

[hkrodin]

Does this also explain why I can't access the Internet via WLAN when I'm behind a firewall (see my other posts on this subject)? Sure sounds like it. Hard to believe that Nokia/Symbian released a product that can't do this, and furthermore that it will take 6+ months to get it fixed. I guess the 'early adopters beware' is the lesson here ...

HK

[mjlaris]

I think that your problem of not being able to access the internet using wlan must be something else because I access the internet all the time from my E60 and my router uses NAT (hence my issue with SIP calls). I'll look for your other posts and see if I have anything to add.

Mark

[asierraa]

Mark, Thanks.
I haven't had time to continue playing with it, but certainly I had the suspicion that NAT or port forwarding could be the issue here although I've seen also other posts from people saying they have accomplished this with Pbxes or other providers which makes me have second thoughts.

I will try pboxes later to see if that makes any difference and I will also try changind the NAT configuration of my routers firewall.

Will let you know.
Thanks,
Alfredo

[hkrodin]

Mark, I think you're right regarding NAT not being the problem to connect to the Internet through my router. I went into my router's setup page and could see my E61 connected to my network. I then enabled DMZ for my phone's IP address (effectively disabling the firewall (NAT, SPI, etc.) for the E61). That didn't make any difference, I still can't connect to the Internet through the router. I also tried One-to-One NAT (allows a single IP address on the network to access an Internet address without any interference from the router), and that didn't work either. It's very odd. With my phone connected to my home network (via my Linksys wireless access point), I can use the phone's browser to open up my wired router's web page to edit the settings, so I know I've got a good connection through my wireless access point. And, as I stated above, I can see my phone connected to the wired router when I display all the IP addresses active on my network (via the router's web setup page). But only way I can make my E61 connect to the Internet work is to take my router out of the picture completely.

[asierraa]

Mark,
I think NAT is not the problem because:
I just tried enabling my device connection in DMZ mode, so its no longer connected in Private NAT, I also assigned a fixed IP Address in my Wifi Access point but the behaviour is the same.

What is very strange is that we ar both able to register and make calls it is just that this are dropped after about 10 seconds, I think there is a problem with the device itself not our settings or Vonage.

I just wonder why other people has accomplished this from their E61 to Vonage PBXes and other providers, this is strange.

There is a way to check the phone's Rom version by typing *#0000# mine is:
1.0610.04.04
19-04-06
RM-89
Nokia E61
Which is yours?

You said that if you called your vonage phone your E61 would ring while registered... I haven't been able to acomplish this, I can only register and make a phone call which will be dropped after 5 seconds.

hkrodin,
Are you sure yours is not a DNS problem? can you browse from the device to an IP address instead of the URL?

Regards,
Alfredo

[mjlaris]

First, my ROM version is as follows:

1.0610.02.15
12-04-06
RM-49
Nokia E60

Second, I have an E60 not an E61 (however they should be the same or nearly so) and yes, I can call my Vonage softphone number and my E60 will ring but it disconnects when I answer. If you find a solution that works, please let me know. Thanks,

Mark

[rashed313]

POIVY setting tested on E90

Profile name: Anything you want
Service profile: IETF
Default access point: Select your wifi or gprs access point
Public user name: sip:guest@sip.poivy.com
Use compression: No
Registration: Always on
Use security: No

Proxy server:
Proxy server address: sip:sip.poivy.com
Realm: sip.poivy.com
User name: guest
Password: 2222
Allow loose routing: Yes
Transport type: UDP
Port: 5060

Registrar server:
Registrar serv.addr.: sip:sip.poivy.com
Realm: -
User name: -
Password: -
Transport type: UDP
Port: 5060

[rashed313]

Vyke setting tested on E90

Profile name: Anything you want
Service profile: IETF
Default access point: Select your wifi or gprs access point
Public user name: sip:@sip.vyke.com
Use compression: No
Registration: Always on
Use security: No

Proxy server settings
Proxy server address: sip:sip.vyke.com
Realm: sip:sip.vyke.com
User name: YOUR USER NAME
Password: ****
Allow loose routing: Yes
Transport type: UDP
Port: 5060

Registrar server Settings
Registrar serv.addr.: sip:sip.vyke.com
Realm:sip:sip.vyke.com
User name: YOUR USER NAME
Password: *****
Transport type: UDP
Port: 5060

Message Edited by rashed313 on 16-Dec-2008 02:42 PM