Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: USB data cable is diabled in nokia 5300

Contributor
Posts: 6

USB data cable is diabled in nokia 5300

Hi all,

i had display problem in my mobile.so i gave my mobile in nokia service center.they repaired it by changing mother board in it.after that i am trying to copy some pictures from my mobile to PC.but my PC doesnt recognise the mobile.and before when i connect my mobile to PC immediately it asks for which mode u want.then i go and select data transfer.now it doesnt ask anything.then i go to connectivity ->selected data transfer->shows 1.server sync,2.Pc syncronisation.if i select server sync is says "contact service provider for sychronisation settings".

please help me how to solve this problem.how to connect to my mobile to PC.

 

thanks a lot in advance.

susi

Please use plain text.
Mobile Visionary
deepestblue
Posts: 884

Re: USB data cable is diabled in nokia 5300

Try doing a factory reset. It might help.
Cheers,
DeepestBlue

5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)

If you find any post useful, click on the Green "Kudos" Button on the left to say Thank You...
Please use plain text.
Contributor
Posts: 6

Re: USB data cable is diabled in nokia 5300

Please let me knwo how to do factory reset.

Please use plain text.
Mobile Emperor
psychomania
Posts: 25,357

Re: USB data cable is diabled in nokia 5300

It's in the settings menu or you can dial *#7780#

 

If that fails to solve it try the phone on another computer.  If it still doesn't work then it has a hardware problem so you will need to take it back to the nokia care point.

Please use plain text.
Mobile Sensei
grschinon
Posts: 9,568

Re: USB data cable is diabled in nokia 5300

You can't do a full reset on a 5300 because it's a S40 device. What you can do is a "restore factory default settings" to see if that helps.

None of your data will be erased, you'll just have to redo your profile, wallpaper, ringtone etc. settings.

Dial *#7780# and supply your security code when prompted. The default on all Nokia phones is 12345 so that's what it'll be unless you've changed it.
Was this post helpful? If so, please click on the white "Kudos!" star to the left. Thank you!
Please use plain text.
Contributor
Posts: 6

Re: USB data cable is diabled in nokia 5300

I have tried by resetting factory settings.but no change.even then mobile is not detecing and I tried in some other system.in other system its not detecting.
Please use plain text.
Mobile Emperor
psychomania
Posts: 25,357

Re: USB data cable is diabled in nokia 5300

Then your only option if it doesn't work on another computer is a nokia care point.

 

Unfortunately there is nothing else that you can try.

Please use plain text.
Contributor
Posts: 6

Re: USB data cable is diabled in nokia 5300

thank you for all your suggestions.i will try in nokia care.

 

thanks

susi

Please use plain text.