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PC crashes instantly when I connect 5630 via usb

New Member
NaderKhan
Posts: 2

PC crashes instantly when I connect 5630 via usb

Need some help ppl, save me from losing my mind...

 

When i connect my nokia 5630 to my computer via usb, my pc detects it but before i can begin to install it, my pc crashes...

Also, sometimes my pc doesn't crash ( i dont know why) but even then when i connect the mobile to the pc via usb, my pc continusly tries to install it as new hardware instead of detecting it in Pc Suite, and even then it never detects or installs it...

 

Please help me...

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Mobile Guru
hadimassa
Posts: 4,789

Re: PC crashes instantly when I connect 5630 via usb

What OS are you running? Try another USB port.

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New Member
NaderKhan
Posts: 2

Re: PC crashes instantly when I connect 5630 via usb

My OS is Windows XP Proffesional Version 2002, SP2.

All USB ports work fine...

 

Let me explain in more detail.... I have installed the newest version of OVI SUITE, as i said i have WINXP SP2, i have all compatible  .NET FRAMEWORKS from 1.1. to 4.0., i have a clear install of OVI SUITE ( i cleared both my registry and hidden files connected to nokia before reinstalling OVI to try again)

 

Now, from what i can see, when my cellphone has its USB setup set to MASS STORAGE instead of PC SUITE, my PC DOES NOT CRASH, but i still  CAN NOT install it because OVI SUITE DEMANDS that i switch my cellphone USP SETUP  to PC SUITE, if i do that my PC INSTANTLY CRASHES, and i do mean instantly, there is NO BLUE SCREEN, NO ERROR, NO NOTHING, IT JUST RESTARTS PC....

 

PLEASE HELP ME... I'M GOING CRAZY...

 

 

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Mobile Guru
hadimassa
Posts: 4,789

Re: PC crashes instantly when I connect 5630 via usb

It sounds more like OS stability issues. Are you sure you've enough memory (RAM)? Ovi Suite has a big footprint in the memory department and uses a lot of resources. PC Suite is smaller, try that.

http://europe.nokia.com/support/download-software/nokia-pc-suite

‡Thank you for hitting the Blue/Green Star button‡

N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009
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