[nfpr11]

Hi have tried using an accesss point sent to me by t-mobile to connect to the Internet but to no avail. I keep getting "Packet Data not available. Please check network services" The settings for the access point are:

Connection name: T-mobile Inter.

Data bearer: Packet data

Access Point name: general.t-mobile.uk

Username: t-mobile

Prompt password: no

Homepage: http://www.t-mobile.favourites.co.uk/

Use access point: After confirmation

Advanced settings:

Network type: IPv4

Phone IP address: Automatic

DNS addresses: User defined 149.254.192.126

Proxy server address: None

Proxy Port number: 0

Any ideas ?

[hadimassa]

Did you check this?

http://www.filesaveas.com/gprs.html

[aspergerguy]

Although settings sent from T-Mobile via SMS have you checked with them that service is enabled for you?

[nfpr11]

Yes they say that the phone is connected but they wanted to go through a diagnostic process where I started by removing all other connectivity settings like WLAN. I didn't want to do this as personally I don't think its relevant.

[aspergerguy]

Just a thought, if you go to Menu > Settings > Connectivity > Destinations > Internet - is T-Mobile Internet = Priority 1? To change priorities highlight access point > Organise > Change Priority

If it is in different destination category such as "Uncategorised" then move it to "Internet"

[nfpr11]

Yes it has priority 1 in Internet destinations.