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Re: Nokia 5800 WiFi Dropping frequently

Counsellor
Posts: 59

Nokia 5800 WiFi Dropping frequently

Hi, I have noticed that on my 5800 the WiFi keps dropping frequently - I mean like every 10 or so minutes? I thought it was a firmware issue on V11, but have recently updated to V.20 and it still drops all the time which is very annoying?

 

Anyone have any answers to this please.  Any help would be appreciated in resolving this issue?

 

Thanks in advance.

 

Dljitx

DLJ
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Advisor
Posts: 25

Re: Nokia 5800 WiFi Dropping frequently

What do you mean by dropping... do you get the "no gateway reply" ?

 

Regarding the "no gateway reply", I reported this to Nokia, and they said there was no problem with the phone, and that it was caused by my wireless router (strange since I have it with various other routers as well, and sometimes it even solves itself automatically).  I neither have any issues with other wireless devices, so for me this is a Nokia bug.

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Mobile Emperor
psychomania
Posts: 25,356

Re: Nokia 5800 WiFi Dropping frequently

DLJ, what brand of router are you using? 

 

 

 

 

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Counsellor
Posts: 59

Re: Nokia 5800 WiFi Dropping frequently

Hi Psychomania again,

 

I am using a NETGEAR Wireless ADSL2+ Modem Router 54MBPS DG834G

 

Thanks

 

Dale

DLJ
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Contributor
Posts: 5

Re: Nokia 5800 WiFi Dropping frequently

I am using WRT610N from linksys and have no dropping problems here.

Can you be more pecific?

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Mobile Guru
sockatume
Posts: 1,634

Re: Nokia 5800 WiFi Dropping frequently

[ Edited ]

I have issues like this on Netgear routers.

 

Go into "Tools", "Settings", "Connection", go into "Wireless LAN", and hit the left softkey for "Options".

Go down to "Advanced settings" and select it.

Tell it that, yes, you want to use the advanced settings.

Swap "Automatic Configuration" to "Disabled".

Go down to the bottom of the page and switch "Power Saving" to "Disabled".

 

You may wish to turn the "TX power level" down if you generally use your handset near your wi-fi hotspot, it'll improve the battery life at the cost of reducing its wi-fi range. You can always change it back.

 

Then just go "Back" until you get back to the standby screen. That should do it.

Message Edited by sockatume on 02-Apr-2009 12:38 PM
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Counsellor
Posts: 59

Re: Nokia 5800 WiFi Dropping frequently

Thanks Sockatume, I will try this to see if this works, I will let you know when I get home this evening and try it.

 

Thanks again

 

Dale

DLJ
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Mobile Emperor
psychomania
Posts: 25,356

Re: Nokia 5800 WiFi Dropping frequently

[ Edited ]

Netgears have been known to be problematic with nokia phones in the past.

 

Have you checked to see if your netgears firmware is up to date?

 

I've also read somewhere that "disabling WMM" on the router helps solve the issue but I don't know enough about that to help.

Message Edited by psychomania on 02-Apr-2009 12:49 PM
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Advisor
Posts: 25

Re: Nokia 5800 WiFi Dropping frequently

I have the issue on a Linksys WRT54GR.
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Sage
Posts: 97

Re: Nokia 5800 WiFi Dropping frequently

[ Edited ]
Cheers Sockatume, i didn't realise this menu was available on my N85, my phone now seems to be more stable using wifi now. :smileyhappy:
Message Edited by car_guy143 on 02-Apr-2009 10:33 PM
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Registered Member
Posts: 3

Re: Nokia 5800 WiFi Dropping frequently

umm where is the tools section? is it when u go to the main menu(root folder) and you go to settings or is it a completely different way??
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Mobile Guru
sockatume
Posts: 1,634

Re: Nokia 5800 WiFi Dropping frequently

If Settings is in the root folder, then just go straight there. On my phone it's inside the Tools folder.
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Registered Member
Posts: 3

Re: Nokia 5800 WiFi Dropping frequently

[ Edited ]
okay..the u go to wireless LAN settings right? but i cant find the advance settings button there u said when u press options..where is it?
Message Edited by karan123 on 20-Apr-2009 01:25 PM
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Mobile Guru
sockatume
Posts: 1,634

Re: Nokia 5800 WiFi Dropping frequently

Hmm, maybe it varies on different phones. On mine (N95 8GB and then N79), when you go into the wireless network settings, the left softkey is "options", then there's an "advanced options" setting. (I'm remembering here, phone is in for repair.)
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Advisor
Posts: 25

Re: Nokia 5800 WiFi Dropping frequently

It is router related as I have it on some, and not on others... however on the ones I do have the issue with (including my own WRT54GR of which I know nothing is wrong with the configuration), all other equipment works fine so Nokia is partly guilty as well.  I therefore hope they won't ignore this issue and it is very annoying.
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Professor
hgohel
Posts: 395

Re: Nokia 5800 WiFi Dropping frequently

Karan123 wrote, "okay..the u go to wireless LAN settings right? but i cant find the advance settings button there u said when u press options..where is it?"

 

Karan, you do have a 5800, right?

 

Menu > Setings > Connectivity > Wireless LAN

Select the connection you want to modify > select Options at the bottom of the screen > Settings

Select Options at the bottom of the screen again, > Advanced Settings

 

Nokia N8-00 (NAM, Product Code: 059C8T6), Symbian Belle, Type RM-596
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) Software v51.2.007, Type RM-428
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Registered Member
Posts: 3

Re: Nokia 5800 WiFi Dropping frequently

kay i did everything u people told me to do..thx every one..

 

but still no get way reply message..any suggestions? yes i do have a 5800.. 

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Registered Member
amit_1873
Posts: 1

Re: Nokia 5800 WiFi Dropping frequently

hi

i have nokia 5800xpressmusic model no 5800d-1 and problem is before my phone working good on wi fi but now when i connect  to wi fi  nogetway reply found on screen

i check all setting. is it  problem of  proxy server id and proxy port no?

ple helpme and reply me 

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