18-Aug-2010 11:31 AM
when I conect my 5800 in PC Suite mode it show me it's full memory
but in Mass storage I have free size about 4GB
???????????
23-Aug-2010 06:09 AM
format your phone memory. dial *#7370# if asks for lock code use 12345 (default code).
FORMATING PHONE MEMORY WILL LOSS ALL YOUR DATA ON YOUR PHONE MEMORY. PLEASE BACKUP YOUR IMPORTANT DATA ON YOUR MEMORY CARD.
P.S. - DON'T BACKUP SETTINGS. SETTINGS MAY CONTAIN BUGS
01-Sep-2010 07:01 PM
I have the very same problem since v51. When I connect my phone as mass storage it show the memory card free space correctly, but if I connect my phone in PC Suite mode or MTP the memory card and the internal memory show as FULL (0 byte left). Very anoying problem =(


10-Sep-2010 09:07 AM
Thanks for reporting this - we'll notify the PC Suite team so they can take a look.
13-Sep-2010 08:59 AM
I have the very same problem since v51. When I connect my phone as mass storage it show the memory card free space correctly, but if I connect my phone in PC Suite mode or MTP the memory card and the internal memory show as FULL (0 byte left). Very anoying problem =( MTP Error MTP Error 2
14-Sep-2010 08:19 AM
Anybody who has experienced this problem - could you please post your
1) phone's product code (printed on the label inside the phone)
2) phone sw version (dial *#0000# )
This would help to investigate the issue.
14-Sep-2010 12:16 PM
Sir my code Is
0574291
14-Sep-2010 06:55 PM
1) Product code: 0574994
2) SW Version: 51.2.007
16-Sep-2010 06:32 PM
The same problem ![]()
1) Product code: 0559276
2) SW version: 51.0.006
19-Sep-2010 02:42 AM
I am too facing with the same problem.
Product Code : 05989L8
Software Version : 51.0.006
19-Sep-2010 10:18 AM
I can't seem to find the product code but I'm using an X6-00 and the software version is 21.0.004
19-Sep-2010 12:23 PM
Hi,
I got this fixed. My internal memory free space was 22 MB. I cleared some of the files and increased the free space to 34 MB. Now PC suite is working fine and its showing the correct free space in my memory card
21-Sep-2010 10:05 PM
I have a 5230 and have been experiencing the same problem since FW v21.
Yesterday I had this problem everytime I connected the phone in PC Suite mode (even in Image Transfer Mode); today, after a Hard Reset, I encounter this problem during the Music syncronization process, randomly (sometimes after 1 song, sometimes after 1GB of songs...I couldn't figure out why).
Please look into this as it's really annoying, we can't do one Hard Reset a day. Moreover, I'm forced to transfer music manually instead of just one clicking "Sync Music" in your very cute but currently unstable Ovi Suite!
Thanks in advance and best regards.
Andrea
21-Sep-2010 11:43 PM
A little correction: now the device is seen as "full" as soon as i connect it via USB (yeah, i forgot to mention that it only happens with the USB cable, not with the bluetooth connection).
Maybe it happens when the memory card is full for more than a certain % ? There are 1.8 out of 14.8 left, which means more or less 12%.
I had the same problem yesterday when, with the old memory card, there were 280 MB out of 1.8GB free, which is around 14%. Hope it helps.
Andrea
22-Sep-2010 01:38 AM
27-Sep-2010 08:38 PM
Hi! I had the same issue and formatting the memory card has been the solution.
30-Sep-2010 02:30 AM
I have this problem too in v51.0.006 it is windows 7
it shows the same as santiagof4, there is also the problem where when connected it should be showing the 5800 picture, but as you can see in santagof4's photo, it just shows default mtp device.
07-Oct-2010 05:00 AM
fixed my issue by formatting memory card, hope this gets fixed
08-Oct-2010 12:53 AM
I spoke to soon, as soon as i refresh my m4a library (~900 songs), the database corrupts itself again.
08-Oct-2010 10:04 AM
same problem since update and refresh of the the music library....