PC and Mac Software topics

nokia pc s. how to disconnect 5130 from pc

kalpesh55 — Tue, 09 Feb 2010 14:06:10 GMT

when i remove the usb cable from pc suit the my phone disply is goes blank (black) and no kye are view and no swich off

Nokia 2730 Classic connectivity issues

Maxeipi — Tue, 09 Feb 2010 12:20:15 GMT

I have a Nokia 2730 Classic, Windows XP SP3 and the latest version of PC Suite.

When I try to connect my phone via cable it won't work.

When I plug the cable in the phone gives me 3 options:

PC Suite
Printing and Media
Data Storage

The only way the computer recognizes the phone is in Printing and Media. And then, the PC Suite says "Connected in non-compatible mode" and I can't do anything.

Connecting in PC Suite mode results in the PC Suite's utter failure to acknowledge the existence of the phone.

Connecting via Bluetooth is not an option.

Please help.

Alternatively, if there is a way to download and install maps without using the PC Suite, that would also be good.

Pluggin in phone disables all USB peripherals on my computer

ajoh — Tue, 09 Feb 2010 11:20:06 GMT

Sometimes (3 out of 4 times I would guess) when I plug in my phone to sync it it won't work, the sync program can't see the phone, or refuses to connect to it.

Worse than that 1 in 4 times it stops all my USB peripherals from working - my printer, card readers, memory cards etc will all stop working after I have plugged the phone in. This forces me to restart and try again.

Has anyone else had this problem or know how to fix it??

It's been happening since I got the phone 6 months ago, with both PCsuite and Ovisuite. It's also brings up a message saying windows media player has crashed everytime I plug the phone in - but I don't have wmp running.

I'm running vista x64 if that makes any difference using a nokia n96.

Outlook message store.

davemohan — Tue, 09 Feb 2010 05:09:09 GMT

Hi Just got this Nokia E72 and trying to sync with my work laptop at work. Error message says:

Microsoft Outlook
PC Sync was unable to locate your Outlook message store.

Possible Solution
Your Outlook message store might have been moved. Please re-select your Outlook profile and required folders.

The thing is that I sync this phone with my home computer, is that a problem? or is it because its a microsoft exchange server but my IT dept says that they installed it properly.

Help

Dave

Need help with nokia PC suite..

Lujonja — Mon, 08 Feb 2010 22:31:33 GMT

Hi all,

Since I have updated my nokia pc suite to new version and installed windows 7 I have started having problems with transferring bigger (200mb>) files to my nokia n95 8gb, it always ends up with message that mobile phone stoped responding or something in that way, so does anyone knows what could be causing this?

I have 7.1.40.1 version of nokia pc suite btw.

Thanks in advance

Nokia Software Updater Beta 4 Windows 7 ERROR

jaxx89 — Mon, 08 Feb 2010 21:47:38 GMT

Does not work.

Tried the troubleshooting steps.

Disabled AV and firewall. Rebooted system.

what do i do now.

Ovi Suite gives an error too

[IMG]http://i210.photobucket.com/albums/bb228/Jaxx89/nsu_error.jpg[/IMG]

SYS info

[IMG]http://i210.photobucket.com/albums/bb228/Jaxx89/Sysinfo-1.png[/IMG]

Latest versions of PC suite and NSU BETA from Betalabs.

EDIT: this error is happening only with my 5800XM and not my N95

Map Loader / N97 mini

mderouss — Mon, 08 Feb 2010 20:19:31 GMT

I'm attempting to use Map Loader 3.0.28.0 to load Maps onto my N97 Mini ( software version 10.0.020, 14-10-09 ), on which I have installed the latest Maps version ( 3.03 10wk01 b05 ).

I've run this Maps more than once, and the cities folder exists on my E: ( Mass Memory ) drive. There is no 'F:' drive ( i.e. no memory card ).

When I connect my phone to the PC, I start it in PC Suite mode. Using PC Suite 7.1, I am able to interact with my phone.

When I start Map Loader, it says

'You have connected at least one phone without a valid Maps drive. Either you are using an old Maps version - then you must update your Maps application or reconnect your phone in mass storage mode - or you have never started your Maps application - then you have to start the Maps application once and restart Map Loader'

Connecting in Mass Storage mode does not seem to help.

Any ideas ?

Ovi maps plugg-in

peteralmere — Sun, 07 Feb 2010 16:23:03 GMT

Ovi maps with the plugg-in for mac/Safari does not work properly. I can not set up 'routes' The system simply gets stuck after finding the locations.

Nokia pc suite 7.1 not working with n78

gauravkamboj — Sun, 07 Feb 2010 14:05:13 GMT

M hvin nokia n78 firmware version30.011..... I recently downloaded latest version of nokia pc suite7.1 n installed it.. when i connected my phone with cable i got along with phone, it dint connected n the window kept on showing installing cable drivers n nothing proceeded for hours.. I uninstalled media ds, contacts group ds,sms ds n service controllers on my phone bt now i dont know how to reinstall them.. n adding to info, m using winxp sp2.. i hav cleaned d pc suite with cleaner and uninstalled n reinstalled it but of no help..

PC suite no info about sent sms

TomasT — Sun, 07 Feb 2010 04:50:02 GMT

Should it be so?

When you send sms via the computer there are not saved in the catalogue "sent".

So you cannot afterwards see if it was delivered.

Could not the pc and phone communicate in both directions?

Big problem to connect 6220c over cable (Win 7 x64 - Nokia PC Suite)

perkone — Sat, 06 Feb 2010 23:24:49 GMT

Hi.

I installed the lattest ver. of Nokia PC Suite which is compatibility with Win 7 x64.

1st problem which appeared is a message:

services layer - could not open service I click OK and continued installation. Installation was successful. I put USB cable into 6220c, Win 7 successfully installed everything what were need it for 6220c (about 6,7 things). Then i ran Nokia PC Suite and click to "Click here to add a phone", then i get Troubleshoot window > clicked ok and it is appeared window "Select the connection type" look how it looks

[IMG]http://image-bb.com/out.php/i4200_20100207001446.jpg[/IMG]

and i cant select cable conection.

I installed Win 7 instead XP sp2 about 10 days ago. I used this cable and i know it is all OK, then i try to change USB port and i get the same problem. Then i use my other phone 6131 which has different USB cable which is worked too on XP and i get the same problem again.

I tired few times to reinstall. To run as admin... I tried this method too: http://s60blog.com/2009/01/how-to-install-nokia-pc-suite-on-windows-7/

Please help me to resolve this .:smileysad:

Nokia PC Suite Fail To Backup Nokia E71

ariffmd — Sat, 06 Feb 2010 13:34:56 GMT

Dear Friends,

Lately my Nokia PC Suite version 7.1.40.6 fail to backup any of my E71 phone contents.

Message received after using the Backup feature is "The phone did not contain any content to be backed up. The backup file is not saved."

However my phone is full of content and the message is not true.

I had similar problem a few days back with and older version of PC Suite but strangely no such problems with the same version of the old PC Suite last year.

I hope you can help me on thios subject as I cannot over emphasised the importance of backing up the phone contents.

For your information, I have used the latest version of PC Suite Cleaner before installing the latest PC Suite.

Regards

[Help] Cant sync anything.

TzAnAnY — Sat, 06 Feb 2010 11:49:49 GMT

Hello There,

i have Nokia 3120 Classic and Gigabyte 566n Laptop, Windows Xp Professional Sp3(Hebrew), Nokia Connectivity Cable Drivers installed.

the Nokia Pc Suite(the most updated - 7.1.40.1) was working in the past but now when im trying to sync things to my phone

i get message that its not finding the usb cable....

my usb cable is ok and my phone is ok...

but also its not letting me use the bluetooth.

also long time ago when i head the hebrew version of nokia it was not writed in hebrew i saw just squares ( [] ) like that.

Attachments:

The Sync Problem - Screenshot 1

The Sync Problem - Screenshot 2

The Hebrew Problem

Thank you very much Helpers.

Not able to pair BH-104 with windows xp

mobileUserE63 — Fri, 05 Feb 2010 16:50:37 GMT

Hi, I have bought BH-104. It is working fine with mobile E63 but its not paring with my laptop (OS - Windows XP with SP3). Please let me know where I can find its driver for windows xp.

Thanks,
Amar

N97 MTP USB Device

Romeomonthy — Fri, 05 Feb 2010 13:47:07 GMT

Before I upgraded my N97 Firmware to 21.01.045 My pc windows 7 saw my phone as N97 when i would open a window to explore the phone contents, and when I would copy a video onto my phone it would convert it when it's copying it onto my phone automatically.

After the update-I had problems when ever I connected my phone to the pc USB, telling me the MTP USB Device failed.

But then all of a sudden few days later the MTP USB was successful but it again saw my phone as N96, BUT NOW it does NOT copy the videos as it used to, I have to go through Windows Media Player to transfer videos to my phone.

Inconvinent...

Nokia 5800xm - PC Suite & Windows 7 Issue

cM_xB — Fri, 05 Feb 2010 10:44:19 GMT

Hello

I've trawled through quite a few posts and I'm struggling to find the answer to my current issue with PC Suite, Ovi Suite & Windows 7.

PC Suite Version - 7.1.40.6 (Downloaded from Website 4/2/10 UK Formated Date)

Windows - Win 7 32 Bit (Upgraded from Vista)

Ovi Suite - 2.0.2.42

Connectivity - Via USB Cable

5800xm Version - 31.0.101 - RM356

Previously I used Windows Vista with my Sony Vaio Laptop without any issues. However Sony sent me some Windows 7 Upgrade Discs and of course I upgraded without looking into issues as I was sure that Nokia Software would be 7 Compatible, guessing i was wrong.

Neither of the 2 applications can connect with my Phone since upgrading to Windows 7.

Both just sit there on the Connectivity Screen and eventually inform me that they cannot connect to the device or no device present.

Inside my Device Manager i have several errors which are obviously causing my error. The following Names are displayed as NOT INSTALLED.

Generic Phone

LCIF_Alt0

PC Suite-Services

SYNCML-SYNC

I've removed and re-installed both Ovi Suite and PC Suite and still the drivers dont appear. I've tried to remove and reinstall the devices via Device Manager, but Windows still reports the devices as NO Drivers.

Where can i get these drivers from so PC Suite / Ovi can connect to my Device?

Any help is greatly appreciated.

Cheers

Darren

PS - Nokia Ovi Player works and transfers music with no problems, so the Cable is fine :smileyhappy:

I too have this issue

matthuffy — Thu, 04 Feb 2010 22:18:21 GMT

I cannot run any update using Ovi suite, even checking for updated gives an internal error. Nokia don't even bother to put an error code so that it can be solved. God even this chat does not work, when I press enter for a new line it goes to the top like page up ?? I have to press SHIFT + ENTER to make a new line

I am really annoyed at Nokia now, I only ever bought Nokia products for myself and my family and always the latest costing me thousands of pounds a year, but now we are going to move to another mobile maker as Nokia have simply gone down the drain just like the phones. I got the new X6 (which was the most stupid thing I have ever done) it is a terrible phone when it actually works, the touch screen is so bad that if you go outside in the snow, and one snow flake drops on it, you can no longer use the touchscreen for about 3 hours, making the phone useless, my brother with his Iphone laughs at me as I have to borrow his phone if it is just slightly drizzling outside as if one drop hits the screen the phone no longer works.

and now OVI suite does not work, I could program this so much better and I probably will so that I can actually backup my phone, as I will need a backup because I was stupid enough to buy an X6.

I am sad, but I will never buy Nokia again, nor will my family (as I buy for them) I know Nokia won't give a monkeys, but that is several thousands of pounds a year I will be giving to a different company that actually has phones and programs which work.

Creating Nokia playlists from my Mac.

dargiejg — Thu, 04 Feb 2010 12:15:54 GMT

I'd like to know if there is a way of creating playlists for my Nokia Music Player from my Mac. I've been using the Nokia Multimedia Transfer 1.4.2 to sync music from my iTunes to my Nokia phone (it's a Nokia 3110 classic). This relies on my setting up appropriate playlists in iTunes which are marked for transferring to my phone.

What this ends up with is transferring all the contents of the playlists successfully. On my Nokia I can now view and play all the music that was listed in my original playlists, by looking in the music player in certain albums, genres, etc.

BUT ... what is missing is the actual playlists themselves. These were playlists I had specifically made up with individual tracks from different albums, which is clearly where a playlist is most useful.

If I look at the phone's memory card I can see there are various .m3u playlists files transferred into the Music folder (where they appear as File Format not supported). But in the Music Player there is no sign of my actual playlists.

I know:

a) On the phone I can go through the torturous route of creating a playlist. It's unbelievably tedious.

b) On a PC I have options of using OVI Player, or even connecting in Media mode and creating playlists (.pla files!) via the Windows explorer window.

But it seems so obvious that the Nokia Multimedia Transfer should do this without problem.

Any suggestions for me, how to create playlists from my Mac?

John.

How to prevent old calendar events from being deleted from Outlook on sync

timothytsai — Thu, 04 Feb 2010 09:02:35 GMT

On my 6133, I have old calendar events automatically deleted after one month in order to keep the memory usage reasonable. The problem I have is when doing a sync with Outlook, old events that are automatically deleted on the 6133 are also automatically deleted in Outlook. Of course, on Outlook, the available memory is much greater, so I don't want to delete old events. However, it doesn't seem as though PC Suite Synchronize can distinguish between events that I explicitly delete on the 6133 versus old events that the phone automatically deletes.

So, my question is this: Is there a way to get PC Suite Synchronize to avoid deleting old events in Outlook for events that are automatically deleted by the phone? Alternatively, is there a way to at least get the Synchronize to delete the Outlook events so that they can be recovered in the Deleted Items folder. When Synchronize does a delete, it's completely gone and non-recoverable.

Any suggestions for approaching this problem?

Thanks.

Bug

Illuminator — Wed, 03 Feb 2010 19:54:18 GMT

Hello. I've worked with Carbide.ui 3.4 for a while, but was forced to reinstall Windows. Now I've installed the theme editor again and found a strange bug.

Everything works fine. I can open themes, edit them, etc. But whenever a part of the theme, not declared in the theme.xml file, is selected for WYSIWYG editing, the program just shuts down. No messages from Carbide.ui appear, the program isn't unresponsive whet it shuts down. It's really weird, as Windows Vista (the one I'm using) detects some bugs, I have the Microsoft Visual Studio JIT Debugger installed on my system. So it is 99% an internal bug.

Off course, I can edit the theme.xml file and declare the objects I want to later edit with Carbide.ui, but I just wanted to report this bug.

Note: This bug appears only while editing Series 40 themes.

Thanks in advance,

Sincerely yours,

Ianis G. Vasilev.